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Call Center Customer Service Rep Fortune 100 Company

Company: Butler America Aerospace L.L.C.
Location: Salem
Posted on: February 14, 2019

Job Description:

POSITION CUSTOMER SERVICE REP FORTUNE 100 COMPANY

LOCATION: SALEM, OR (97302)

PAY RATE PAY $13.50

DURATION CONTRACT TO PERM POSITION

1ST SHIFT 1ST MON - SUN; WORK 4 WEEK DAYS & SAT OR SUN

START DATE ASAP

Shifts

5a-130p, 6a-230p, 7a-330p, 8a-430p, 9a-530p, 10a-630p, 1030a-7pm

WORK AT A FORTUNE 100 COMPANY AS A CUSTOMER SERVICE REP. GREAT OPPORTUNITY TO START A CAREER, (THIS IS A CONTRACT TO PERM POSITION) WITH A HUGE COMPANY.

JOB DESCRIPTION

* CONTRACT TO PERM POSITION

* Serve as a primary contact for inbound customer inquiries via telephone, Internet, e-mail or facsimile transmission.

* Call center experience required

* Provide customer service assistance for all internal and external customers of the Company.

* Answer customer questions related to orders, RMA's (Return Merchandise Authorizations) product availability, pricing, etc. via phones and/or email

* Process/enter orders in Oracle ERP - Will Train on ORACLE

* Process RMAs (Return Merchandise Authorizations) requests in Oracle ERP - Will train

* Follow pre-defined procedures to identify, evaluate, solve and escalate customer issues.

* Must be flexible with work schedule from the hours of 5:00AM - 7:00PM MON - FRI WORK 5 DAYS A WEEK 8.5 HRS DAILY

* Must have strong customer service soft-skills

* Proficient in Microsoft Office applications

* Must be able to communicate information easily over the telephone and email

* Excellent communication skills including spelling and grammar usage

* Oracle ERP experience preferred NOT Required

* * * * CONTRACT TO PERM POSITION

REQUIRED SKILL & EXPERIENCE

-High school diploma or GED

-Clear drug test

-Clear Background check

- Need minimum of 3 months of Call Center Customer Service experience

- Able to Interview ASAP & Start Working in 1 -2 weeks

***1ST SHIFT 5:00AM - 7:00PM MON - SUN; WORK 4 WEEK DAYS & SAT OR SUN

* * * HIGHLY DESIRED - ORACLE SOFTWARE EXPERIENCE

PLEASE SEND QUALIFIED RESUMES TO DANIEL DPALACIOS@BUTLER.COM PLEASE WRITE JOB ID # 55994 ON SUBJECT LINE OF YOUR EMAIL.

Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity for the benefit of our employees, our customers, and the communities where we are located. Employment with Butler America Aerospace, LLC. is governed on the basis of qualifications and competence without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

Keywords: Butler America Aerospace L.L.C., Salem , Call Center Customer Service Rep Fortune 100 Company, Sales , Salem, Oregon

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