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Account & Relationship Management Executive, Hospital Software Solution Sales *Remote*

Company: Wolters Kluwer
Location: Salem
Posted on: May 15, 2024

Job Description:

Candidates must be based from a remote home office location anywhere within WA, OR or ID
Our solutions make a difference - and so do our people
Clinical Effectiveness (CE) - a market-leading, mission-driven business unit of the global Wolters Kluwer Health entity - is seeking an experienced Account & Relationship Management Executive to continue driving growth in their healthcare provider marketplace across the US.
If you have a passion for improving care for patients around the world, a drive to succeed and exceed quota, and are interested in working for a global market leader; we encourage you to learn more about this role.
As an Account & Relationship Management Executive for CE, you'll connect directly with members of the C-suite and other key decision-makers across hospitals, health care systems, pharmacies, universities, and other clinical provider organizations.
Why join Wolters Kluwer?
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider that meets the critical needs of more than a million doctors, nurses, and pharmacists every day as they work on the front lines of clinical care. Our talented team of physician editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that help clinicians provide optimal care for their patients by measurably improving clinical effectiveness.
Our industry-leading solutions include UpToDate and a suite of clinical drug information offerings. UpToDate is trusted by over one million clinicians in more than 170 countries to help them make evidence-based, on-the-spot decisions regarding treatment of their patients. Impacting more than 13 million lives a day, our solutions help save time, reduce medication errors, and enhance patient outcomes for thousands of hospitals and health systems, top-grossing retail pharmacies and health insurance payers, and tens of thousands of individual clinicians worldwide.
Position Overview
The Account & Relationship Management Executive is a hybrid hunter/farmer role, responsible for both new business and renewals in the healthcare provider marketplace. Our customer base includes but is not limited to: hospitals, health systems, pharmacies , universities, and clinics.
Using a value-driven, relationship-based solution sales model centered on highlighting tangible value for our clients, the Account & Relationship Management Executive will secure new business by partnering with Inside Sales, Sales Operations, and Customer Success teams on the following:

  • Identifying target opportunities, building relationships with stakeholders and key decision makers, and determining opportunity accountability & responsibilities by role for active selling phase

  • Developing a customized product solution proposal, and conducting product demos

  • Coordinating with Inside Sales team for timely contract creation, terms and conditions development, quoting, and modifications

  • Closely managing the deal through closure and keeping management informed of any risks or delays

  • Retain customers, and create cross-sell/up-sell opportunities in the existing customer base, including: Conducting regular account review meetings and reviewing account utilization management reporting to provide recommendations; Overseeing contract renewals driven by Inside Sales team; Collaborating with Marketing in account communications planning and marketing campaigns

    Job Qualifications
    Education :

    • Bachelor's degree or equivalent relevant work experience is required; MBA preferred

      Minimum Experience :

      • 5+ years B2B sales experience in a comparable sales role

      • Demonstrated ability to build relationships with and present to C -Suite level and other key decision makers within hospitals and health system environments

      • Prior HIT or Software/SaaS sales experience within a Healthcare environment

      • Excellent account management skills and ability to manage external and internal business priorities

      • Ability to demonstrate and communicate value of sophisticated and complex products/technologies

      • Highly motivated, with proven ability to over-achieve individual and team-based targets

      • Ability to construct, present and execute a Territory Business Plan

      • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams)

        Preferred Experience :

        • Proven track record of coordinating with Inside Sales Representatives to advance opportunities in in territory

        • Proficiency with or other similar CRM application

          Other knowledge, skills, abilities or certifications :

          • Excellent analytical, listening and presentation skills

          • Effective time management and prioritization skills

          • Excellent administrative/organizational skills and process-orientation

          • Exceptional verbal and written communication

            Travel requirements

            • Ability to travel up to 60% within territory

              Target salary range CA, CT, CO, HI, NY, WA: $93,400-$130,600
              This role is eligible for Commission.
              Additional Information :
              Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
              EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Keywords: Wolters Kluwer, Salem , Account & Relationship Management Executive, Hospital Software Solution Sales *Remote*, Sales , Salem, Oregon

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