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ILP Personal Agent

Company: Catholic Community Svcs Foundation
Location: Salem
Posted on: May 15, 2022

Job Description:

Job DescriptionAre you a caring person? Are you compassionate to others? Do you want to make a difference in another person's life?Join our team and become a part of a supportive community dedicated to individual and community enrichment.Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for the past 80 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others!Wage: $18.28 - $20.91/ hour (based on experience and education)Location: Salem, ORType: Full Time ExemptEmployer Provided Benefits:

  • 5 weeks Paid Time Off (PTO) per year
  • 100% Medical/ Vision Coverage for Employees
  • 50% Medical coverage for dependent/ spouse
  • 401(k) Retirement Plan Employer Match
  • Flexible Spending Account (FSA)
  • Life Insurance Plan
  • 10 Paid Holidays/ Holiday Pay
  • Mileage Reimbursement
  • Jury Duty Paid Leave
  • Bereavement Leave
  • Wellness Activity Discounts
  • On the job training and CPR/First Aid certification
  • Annual performance evaluations and pay increases
  • Employee appreciation events
  • Bilingual Differential PayAdditional Benefits Offered:
    • Multiple Dental Plan Options
    • Supplemental Life Insurance
    • Discount Gym Memberships with Medical Enrollment
    • Aflac Voluntary Supplemental Insurance
    • Legal Guidance
    • Work-life Solutions
    • Will Preparation
    • 24/7 Resource Support & Information
    • Employee Referral Program
    • On the Job TrainingGeneral Position Summary:The ILP Personal Agent role provides individual and group trauma informed case management to strengthen former foster youth ages 14-23. An ILP Personal Agent works in cooperation with ODHS, resource parents and other community partners to support the youth in the development of life skills in nine domains; Personal Growth & Social Development, Family Support & Healthy Relationships, Health Education & Risk Prevention, High School Skills & Supports, Post-Secondary Skills & Supports, Employment & Career Preparation, Money Management, Housing/Home Management, Transportation and Other Life Skills. Personal Agent also provides and assists in crisis intervention in mental health, suicide prevention, self-harm, drug & alcohol, transportation, legal rights, relationships, domestic violence, housing instability, financial decisions, etc.Minimum Requirements:1. Be 21 years of age.2. Associate degree in social work or related field AND Three years' relevant experience working with youth/young adult populations. 3. Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy and personal automobile liability insurance.4. Experience working in a team setting.5. Experience working in the foster care system.6. Five years training, volunteer experience, and/or other personal experience working in a youth-related field preferred.7. Experience in assessment and service planning preferred.8. Ability to communicate in Spanish or another second language is a plus.Preferred Qualifications, Skills, Knowledge, and Abilities:1. Knowledge of youth/young adult development from early trauma, educational gaps and delays, and abuse and neglect. 2. Knowledge of computer word processing, spreadsheets, and e-mail. Knowledge of basic math skills. 3. Knowledge of assessment and service/transition planning processes 4. Knowledge of health and human service systems. 5. Knowledge of youth programs. 6. Knowledge of juvenile justice systems. 7. Knowledge of customer rights. 8. Ability to provide face to face case work, group work, and case coordination. 9. Ability to advocate for individuals and families. 10. Ability to respect the dignity of each person by showing compassion and caring. 11. Ability to communicate with all types of individuals and establish relationships with individuals, families, foster parents, community leaders, juvenile justice representatives, providers, etc. 12. Ability to identify and develop community resources and providers. 13. Ability to establish collaborative working arrangements and work in a team setting. 14. Ability to effectively educate and train. 15. Ability to facilitate groups and individual meetings. 16. Ability to provide exceptional customer service. 17. Ability to problem-solve and address customer needs. 18. Ability to assess, plan, implement, organize, and follow-up with projects or plans. 19. Ability to be detail-oriented and prioritize multiple projects. 20. Ability to work in a fast-paced environment. Ability to handle complex situations. 21. Ability to remain confidential and maintain customer records. 22. Ability to accurately complete and process all paperwork with required timelines. 23. Ability to monitor services to ensure that they are appropriate and effective.Essential Position Function and Key Work Processes:1. Assist youth/young adult to identify their dreams, goals, and needs. 2. Identify individual, family, and community strengths through a thorough skill-building assessment process. 3. In partnership with the youth/young adult and significant others, develop a transition plan that addresses how goals and dreams can be realized and needs can be met. ILP Personal Agents facilitate the Transition Plan meeting with youth and other team members. ILP then writes the Youth Assessment Summary and Youth Transition Plan to meet contract requirements. The assessment and plan are updated every 6 months. 4. Connect youth/young adult with natural supports, resources, and professional transition supports. 5. Monitor supports to ensure youth/young adults are getting what they need. 6. Monitor services, including activities and contacts that are necessary to ensure that the Youth Transition Plan is effectively implemented and adequately addresses the needs of the individual. 7. Complete all required documentation in individual case files according to contract required timelines. 8. Create and maintain high quality case records using an electronic record system. 9. Plan and facilitate individual face to face and group activities that promote skill-building and provide information to assist the youth in meeting their goals. 10. Housing Paperwork- Work collaboratively with youth to create a monthly budget for the Chafee and Subsidy Housing programs. ILP is required to meet the youth that are participating in a housing program at least once a month. During this meeting, ILP checks receipts/bank statements and pay stubs to ensure the youth is adhering to the previous agreed upon budget. Often this leads to sensitive conversation about spending and managing money properly. 11. Arrange and participate in meetings with youth/young adult and significant others. 12. Assist youth/young adult with finding satisfying solutions to problems and concerns. 13. Provide effective long-term strategies for improving the quality of life for youth/young adult. 14. Provide information, education, and technical assistance to support youth/young adult. 15. Provide support to youth/young adult by developing neighborhood resources, providers, coordinating new resources, and resolving access problems. 16. Develop and maintains relationships with other agency personnel and community leaders. Communicates with DHS daily to staff youth goals, concerns, and crises. 17. Adhere to strict contract required timelines for documentation and other program processes. 18. Assist Program Director with projects, programs, and meetings as required. 19. Work as a collaborative team member to support and back up other Personal Agents as needed. 20. Other duties as assigned by supervisor. Standard Expectations: 1. Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast. 2. Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook. 3. Follow all safety measures as required by OSHA and Catholic Community Services. 4. Follow confidentiality expectations regarding the internal and external people we serve. 5. Understand and adhere to the Principals of Catholic Social Teaching. 6. Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, participating in four hours of diversity training each calendar year, and support the program's cultural competency goals. 7. Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals. 8. Use a solution focused/problem solving approach when conducting agency business. 9. Provide and maintain professional, respectful communication with all persons while representing CCS.

Keywords: Catholic Community Svcs Foundation, Salem , ILP Personal Agent, Sales , Salem, Oregon

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