SalemRecruiter Since 2001
the smart solution for Salem jobs

Customer Service Representative - Salem

Company: Enterprise Rent-A-Car
Location: Salem
Posted on: November 18, 2021

Job Description:

Overview Enterprise Rent-A-Car is looking to grow our Customer Assistance Representative - team! Enterprise is a fun and friendly place where team work rules. We work hard, and reward hard work. If you enjoy a job where you're not staring at the clock, this is the one for you! The Sr. Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up. This position is located at our Salem, OR location: 1980 Front St. NE Salem, OR 97301 This part time position pays $15.50 / hr plus performance based monthly bonus $50-$320 and gauranteed 25 hours per week We offer: * Paid time off * Employee rental and purchase discounts * 401k Retirement plan plus employer match * Employee referral bonuses $300-$3000 As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here. Responsibilities * Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors * Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned * Provide a high level of customer service by assisting customers and assessing their rental needs * Meet and greet customers in a friendly and timely manner * Provide directions and general assistance * Assist to assess condition of rental upon return * Process returns * Understand and communicate rental terms and conditions, vehicle features and other services * Sell optional protection products, upgrades, fuel options and other additional equipment * Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance * Clean vehicle interior and exterior by hand or by operating washing equipment when needed * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old * Some college preferred * Must have at least 1 year prior customer service retail or administrative support experience * Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 3 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future *

Keywords: Enterprise Rent-A-Car, Salem , Customer Service Representative - Salem, Sales , Salem, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Salem RSS job feeds