Service Desk Analyst
Posted on: November 20, 2023
A company is looking for a Service Desk Analyst to join its
remote Service Desk team.
Provide support to end users through the use of a case management
Respond to and diagnose incidents, problems, and requests using
knowledge base articles
Test new products before release and provide feedback to the Media
Employment eligibility to work in the US
Ability to work full business hours with potential for overtime
Strong communication, organizational, and troubleshooting
Experience working with an IT ticketing system
Working knowledge of Microsoft suite, including Word, Excel, and
Keywords: VirtualVocations, Salem , Service Desk Analyst, Professions , Salem, Oregon
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