SalemRecruiter Since 2001
the smart solution for Salem jobs

Investigation and Complaints Unit Coordinator (Operations & Policy Analyst 3)

Company: Oregon State Hospital - Salem
Location: Salem
Posted on: January 15, 2022

Job Description:

Initial Posting Date:


Application Deadline:



Oregon Department of Education

Salary Range:

$5,234 - $8,043

Position Type:


Position Title:

Investigation and Complaints Unit Coordinator (Operations & Policy Analyst 3)

Job Description:

Due to the COVID-19 Pandemic, this position will start off fully remote with a possibility of returning to a physical office in the future.

We are seeking an Investigation and Complaints Unit Coordinator (Operations & Policy Analyst 3) to join our team in our Office of the . This is a permanent, full-time position.

Are you looking for a unit that encourages diversity and collaborative teamwork? If so, please consider joining our team!

Who We Are

The (ODE) oversees the education of over 560,000 students in Oregons public K-12 education system. ODE encompasses early learning, public preschool programs, the state School for the Deaf, regional programs for children with disabilities, and education programs in Oregon youth corrections facilities. While ODE isnt in the classroom directly providing services, the agency (along with the State Board) - focuses on helping districts achieve both local and statewide goals and priorities through strategies such as:

  • Developing policies and standards
  • Providing accurate and timely data to inform instruction
  • Training teachers on how to use data effectively
  • Effectively administering numerous state and federal grants
  • Sharing and helping districts implement best practices

    Our mission: to foster equity and excellence for every learner through collaboration with educators, partners, and communities.

    Our values: Integrity, Accountability, Excellence, and Equity

    If you feel inspired and motivated by our mission and values, we invite you to join us!

    What you will do!

    The Investigations and Complaints Unit (ICU) is housed within our Government and Legal Affairs team. The ICU administers the agencys formal complaint and appeal resolution processes, which includes investigating and responding to complaints of sexual conduct by non-licensed employees, contractors, agents, and volunteers and appeals involving discrimination in public education, Division 22 standards, restraint and seclusion, and retaliation.

    As our Investigation and Complaints Unit Coordinator, you serve as the agency point of contact in addressing complaints of sexual conduct. You administer our policies and processes in compliance with .


    What are we looking for?

    Candidates who are the most competitive will possess the following background, skills and experience:

    • A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work; OR any combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work experience.
    • Law degree preferred
    • Professional-level experience writing legal memoranda, briefs, opinions, or final orders
    • Experience drafting administrative rules or statutes
    • Excellent verbal and written communication skills
    • Strong interpersonal skills and the ability to work with diverse constituents, including children, parents, faculty, staff, and law enforcement
    • Ability to demonstrate cultural sensitivity and responsiveness; ability to demonstrate an interest and experience in cross-cultural understanding and communication
    • Ability to demonstrate initiative and exercise consistent good judgment
    • Ability to manage highly sensitive and confidential information
    • Strong organizational skills
    • Ability to prioritize tasks, manage multiple deadlines, and work independently
    • Preference may be given to candidates who speak, read, and understand other languages in addition to English

      Why us?

      At the Oregon Department of Education, we hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive. If you're driven by the passion to impact the lives of children and families statewide, the Oregon Department of Education is the place for you.

      We also offer a generous benefit package with:

      • Excellent benefit package for the employee and qualified family members with very low monthly out-of-pocket cost. In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and child care expenses.
      • Paid days off
        • 11 paid holidays per year
        • 3 additional paid "Personal Business Days" per year
        • 8 hours of sick leave accumulated every month
        • Progressive vacation leave accrual, starting at 8 hours per month, with increases every 5 years

          You also get to live, work and play in where you have four beautiful seasons and access to beaches, mountains and the high desert.

          How to apply:

          Materials Required Resume and Cover Letter addressing how you meet the skills and experience for this position.

          External Applicants: Click on the Apply button and submit your resume and cover letter. Please make sure to attach all required documents in the section titled Resume/CV. View this for help.

          Internal Applicants: (this includes Current State of Oregon employees): Apply via your employee Workday account. View this for help.

          Be sure to check your applicant inbox periodically for updates and information requests. Failure to respond to these requests may delay the review of your application materials.

          Help Your Application Rise to the Top!

          Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Candidates whose training and/or experience most closely match the requirements and needs of the position and who attach all necessary documents will be eligible for an interview.Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

          Additional Information

          • Covid-19 Vaccination Requirements: The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed .
          • Salary Range: The range listed is the Non-PERS salary range. Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95% and pay a 6% employee contribution to PERS.
          • Representation: This position is represented by the (SEIU)
            • Communication: Please monitor your Workday account, as communication will be sent to your Workday account. You must have a valid e-mail address to apply.
              • Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
              • Background Check: This position requires successfully passing a criminal record check, which may require a fingerprint-based records check, as a condition of employment.
              • Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please seethe following website: . You may also call the Oregon Department of Veterans' Affairs at 1-800-692-9666.
              • Visa Sponsorship: The Oregon Department of Education does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Department of Education is an E-Verify employer. If you are the successful candidate you must present your I-9 (See page 3) for employment verification.

                Helpful links and contact information:

                Learn more about

                Learn more about
                For additional information you may contact us by e-mail at .

                The Department of Education is an equal opportunity, affirmative action employer committed to a diverse workforce. The Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. We are most interested in finding the best candidate for the job.We would encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.

Keywords: Oregon State Hospital - Salem, Salem , Investigation and Complaints Unit Coordinator (Operations & Policy Analyst 3), Professions , Salem, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Salem RSS job feeds