Business Analyst

Company: Avacend, Inc.
Location: Salem
Posted on: November 22, 2021

Job Description:

Contractor Shall:

• Plan and communicate the "people side" of change
• Review, revise, and maintain an organizational change management (OCM) plan
• Review, revise, and maintain a communications management plan
• Frequently evaluate effectiveness of communications and communication channels and adjust as needed
• Work with project manager and business process coordinator to draft communications
• Ensure employees are made aware of training sessions, system information, and usability tips
• Work with business systems manager to maintain TAMS project page
• Engage with project manager; integrate OCM and communications management plans with project plan(s)
• Provide consultative support to resources on the project
• Provide coaching to executive sponsor and managers/supervisors
• Plan for anticipated resistance and develop tactics to manage and mitigate
• Develop and maintain feedback loop for employees
  Conduct assessments, surveys and focus groups as needed to understand voice of customer
  
  --- Prosci Certified Change Practioner (or equivalent)
  
  --- Ability to communicate clearly verbally and in writing.
  
  --- Demonstrated capability to interact with customers, clearly understand customer needs and document those needs.
  
  --- Demonstrated capability to develop and deliver organizational change management and project communication materials.
  
  --- Understand System Development Lifecycle methodology. Specifically organizational change management, project communications, and end user training development.
  
  --- Must have basic knowledge of Project Management skills.
  
  Type Competency Business Process Modeling Advanced Communication skills both verbal and written Advanced Data Analysis Advanced MicrosoftOffice Advanced MS Visio Proficient Organizational Change Management Advanced Project management Proficient

Keywords: Avacend, Inc., Salem , Business Analyst, Professions , Salem, Oregon