Benefits Support Specialist
Company: VirtualVocations
Location: Salem
Posted on: March 7, 2025
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Job Description:
A company is looking for a Benefits Customer Support Specialist
to assist patients and providers with various support topics.
Key Responsibilities
Provide empathetic and solution-oriented support to clients and
providers via email, chat, and phone
Troubleshoot platform issues and facilitate communication between
clients and providers
Navigate insurance verification and explain benefit details to
clients
Required Qualifications
Passion for creating exceptional customer experiences
Ability to thrive in a dynamic and evolving environment
Experience handling a high volume of customer interactions
Familiarity with technology and standard troubleshooting
procedures
Understanding of active listening techniques
Keywords: VirtualVocations, Salem , Benefits Support Specialist, Other , Salem, Oregon
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