Client Service Specialist
Company: Columbia Banking System, Inc.
Location: Depoe Bay
Posted on: May 20, 2023
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Job Description:
Essential Job Functions:* Performs cash handling functions
(deposits, withdrawals, cash advances, payments, transfers, check
cashing, etc.)* Balancing cash drawer and Client Service Specialist
transactions* Learning basic knowledge of new and existing products
and services* Discuss and access customer's financial needs to
identify and offer appropriate products and services* Secure
against loss by ensuring safekeeping of money in cash drawer and
prompt accounting or transfer of funds* Identify fraudulent
activity* Read, understand and follow all relevant SOP's* Perform
and support daily tasks that maintain the integrity of the branch
(balance ATM, process night drop, balance negotiable instruments,
process returned mail, balance credit card machine, monitor lobby
rate sheets and brochures)* Supports referral goals for branch by
focusing and identifying and referring basic bank products to the
appropriate business partner.* Provides an extraordinary customer
experience* Other tasks as assignedAll employees are responsible
for internal controls in the performance of their assigned duties.
Internal Control responsibilities are established in various
policies, procedures, and documents including the Code of
Conduct.Minimum Job Requirements:* High School Diploma or GED* Some
experience in customer service preferred.* Bilingual preferred*
Ability to work in a fast-paced, cash handling environment*
Maintain a professional demeanor at all times* Strong
organizational and time management skills* Ability to work
effectively as part of a team* Ability to pass Client Service
Specialist training programs* Ability to develop and maintain
working knowledge of Columbia Bank policies, procedures and
systems* Builds relationships with customers and internal
teammatesPhysical and Mental Requirements:* Ability to perform
repetitive finger, hand, and arm movements* Ability to lift up to
15lbs.* Ability to effectively discern information and formulate
appropriate action* Ability to reach, squat, bend, and manually
manipulate standard office equipment* Ability to drive to various
locations* Ability to think critically and provide appropriate
solutionsValues and Behaviors:* Build enduring RELATIONSHIPS with
clients and each other.* Drive INNOVATION that simplifies life and
work.* Seek continuous GROWTH in your personal and professional
development.* Commit with HEART to serve others.* Extend TRUST in
order to receive it.We offer a competitive total rewards package
including base salary and comprehensive benefits. The annualized
range for this role is $18 - $21.63, and the pay rate for the
successful applicant depends on a variety of non-discriminatory
factors including, but not limited to, job-related knowledge,
skills, and experience. The role may be eligible for
performance-based incentive compensation and those details will be
provided during the recruitment process.We offer eligible
associates cost-effective benefit options including comprehensive
healthcare coverage (medical, dental, and vision plans), a
401(k)-retirement savings plan with employer match for qualifying
associate contributions, an employee assistance program, life
insurance, disability insurance, tuition assistance, mental health
resources, paid time off for vacation, illness, volunteerism, and
holidays. Benefit eligibility begins the first day of the month
following the date of hire for associates who are regularly
scheduled to work at least thirty hours weekly.To Staffing and
Recruiting Agencies:Our posted job opportunities are only intended
for individuals seeking employment at Umpqua Bank. Umpqua Bank does
not accept unsolicited resumes or applications from agencies and
Umpqua Bank will not be responsible for any fees related to
unsolicited resume submissions. Staffing and recruiting agencies
are not authorized to submit profiles, applications, or resumes to
this site or to any Umpqua Bank employee and any such submissions
will be considered unsolicited unless requested directly by a
member of the Talent Acquisition team.Our Commitment to
Diversity:Umpqua Bank is an equal opportunity and affirmative
action employer committed to employing, engaging, and developing a
diverse workforce. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, religion, sex, age, sexual orientation, gender
identity, gender expression, protected veteran status, disability,
or any other applicable protected status or characteristics. If you
require an accommodation to complete the application or
interview(s), please let us know by email:
careers@umpquabank.com
Keywords: Columbia Banking System, Inc., Salem , Client Service Specialist, Other , Depoe Bay, Oregon
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