Onboarding Specialist

Company: Cambia Health Solutions, Inc
Location: Salem
Posted on: March 17, 2023

Job Description:

Onboarding SpecialistPortland, Oregon Primary Job PurposeProvides entry level support for new and retention Sales staff by providing quotes to prospective clients and assist in maintaining current clients. Provides information, education and assistance to potential or pending policyholders, employers, and producers regarding our insurance plans.Sales Specialist II and III provides more support to new and retention Sales staff in providing quotes to prospective clients and assist in maintaining current clients. Independently resolves and provide information, education and assistance to potential or pending policyholders, employers, and Producers regarding our insurance plans. Typically works in small and mid-size groups, or in training for less complex 101+ (large) groups.Sales Specialist IV provides an advanced level of support to new and retention sales staff in providing quotes to prospective clients and assist in maintaining current clients. Independently resolves and provide information, education and assistance to potential or pending policyholders, employers, and Producers regarding our insurance plans. Typically works on the less complex 101+ (large) groups.Minimum RequirementsCompetencies and Knowledge:

• Demonstrated ability to use MS Office products and other corporate software as required.
• Strong oral, written and interpersonal skills including courteous telephone etiquette.
• Ability to interpret policies and procedures and communicate effectively.
• Demonstrates excellent customer service skills (empathizes with customers, asks effective questions, seeks to satisfy).
• Demonstrated ability to set priorities and strong attention to detail in a rapidly changing environment.
• Demonstrates the ability to work effectively on teams to accomplish group objectives.Required Licenses, Certifications, Registration, Etc.Producer Health License required within 45 days of date of hire. Prior to receiving a license, staff are not allowed to engage in independent decision-making support of solicitation or selling activities with Producers or Groups.

Keywords: Cambia Health Solutions, Inc, Salem , Onboarding Specialist, Other , Salem, Oregon