Associate Personal Banker
Company: Wells Fargo
Location: Lincoln City
Posted on: January 20, 2023
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Job Description:
At Wells Fargo, we are looking for talented people who will put
our customers at the center of everything we do. We are seeking
candidates who embrace diversity, equity, and inclusion in a
workplace where everyone feels valued and inspired.Help us build a
better Wells Fargo. It all begins with outstanding talent. It all
begins with you.**About this role:**Wells Fargo is seeking an
Associate Personal Banker (SAFE) for Branch Banking as part of the
Consumer and Small Business Banking division. Learn more about our
career areas and lines of business at wellsfargojobs.com .**In this
role you will:**+ Participate in delivery of exceptional customer
experience by building relationships through proactive outreach as
well as proposing appropriate products, services, and digital
solutions to help customers succeed financially+ Assist customers
with basic requests related to opening new accounts, completing
service requests, and submitting credit applications+ Receive
direction from managers and exercise judgement within defined
policies and procedures+ Develop understanding of bank products and
services to connect to customers' needs+ Interact with customers to
demonstrate care and build relationships+ Provide appropriate
options for bank products and services to customer+ Refer
customers' financial needs to other bankers and partners as needed+
This SAFE position has customer contact and job duties which may
include the offering/negotiating of terms and/or taking an
application for a dwelling secured transaction+ As such, this
position requires compliance with the SAFE Mortgage Licensing Act
of 2008 and all related regulations+ Ongoing employment is
contingent upon meeting all such requirements, including acceptable
background investigation results+ Individuals in a SAFE position
also must meet the Loan Originator requirements under Regulation Z
(LO) outlined in the job expectations below**Required
Qualifications:**+ 6+ months of Interacting with Customers
experience, or equivalent demonstrated through one or a combination
of the following: work experience, training, military experience,
and/or education**Desired Qualifications:**+ Customer service focus
with experience handling complex transactions across multiple
systems+ Experience proactively engaging with customers through
outreach via phone or email+ Ability to educate and connect
customer to technology and share the value of mobile banking
options+ Ability to help customers succeed financially by offering
introductions to additional team members as appropriate+ Experience
working with others on a team to meet customer needs+ Experience
fostering and developing strong customer relationships+ Ability to
build strong relationships with internal partners+ Ability to
follow policies, procedures, and regulations+ Ability to identify
potential fraud/risky accounts and take appropriate action to
prevent loss+ Ability to interact with integrity and
professionalism with customers and team members+ Relevant military
experience including working with military protocol and
instructions, enlisted evaluations, officer/leadership reporting+
Relevant military experience including working in personnel
benefits management, processing military personnel orders or
transitions, wartime readiness operations, human resources or
military recruiting+ Proficient with proactively sourcing,
acquiring, building, and maintaining relationships with customers
and colleagues+ Support customers and employees in resolving or
escalating concerns or complaints**Job Expectations:**+ Ability to
work weekends and holidays as needed or scheduled+ Maintains a cash
drawer, cash handling, and balancing and spends up to 30 percent of
time completing service-related tasks as needed+ This position
requires SAFE registration at the time of employment. Wells Fargo
will initiate the SAFE registration process immediately after your
employment start date. The Nationwide Mortgage Licensing System
(NMLS) website (http://fedregistry.nationwidelicensingsystem.org )
provides the MU4R questions and registration required for
employment in this position+ Individuals in Loan Originator (LO)
positions must meet the Consumer Financial Protection Bureau
qualification requirements and comply with related Wells Fargo
policies. The LO qualification requirements include meeting
applicable financial responsibility, character, general financial
fitness and criminal background standards. A current credit report
will be used to assess your financial responsibility and credit
fitness, however, a credit score is not included as part of the
evaluation. Successful candidates must also meet ongoing regulatory
requirements including additional screening, if necessary.**We
Value Diversity**At Wells Fargo, we believe in diversity, equity
and inclusion in the workplace; accordingly, we welcome
applications for employment from all qualified candidates,
regardless of race, color, gender, national origin, religion, age,
sexual orientation, gender identity, gender expression, genetic
information, individuals with disabilities, pregnancy, marital
status, status as a protected veteran or any other status protected
by applicable law.Employees support our focus on building strong
customer relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements.Candidates applying to
job openings posted in US: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Candidates
applying to job openings posted in Canada: Applications for
employment are encouraged from all qualified candidates, including
women, persons with disabilities, aboriginal peoples and visible
minorities. Accommodation for applicants with disabilities is
available upon request in connection with the recruitment
process.**Company:** WELLS FARGO BANK**Req Number:**
R-240440**Updated:** Wed Jan 11 00:00:00 UTC 2023**Location:**
LINCOLN CITY,Oregon
Keywords: Wells Fargo, Salem , Associate Personal Banker, Other , Lincoln City, Oregon
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