Customer Success Specialist BANKING

Company: Aston Carter
Location: Salem
Posted on: September 20, 2022

Job Description:

Financial Customer Service RepresentativeStart Date: -10/10/2022Pay Range: -$18.18/hrContract Length: -3 months -Contract-to-HireWorksite Location: -Salem, OR 97301Training Schedule: -Mon-Fri 8am-4:30pm(First 7 weeks - -cannot miss any time during training)Schedule: -Your schedule will be 40 hours per week (8 -hours per day, 5 days per week) within the below range Monday-Friday 6am-8pm Mon-Sat, they will ask for your preference either mornings or afternoonsJob Description:One of our largest financial clients is seeking seasoned customer service representatives to support their premier customer for 3rd party credit card inquiries or complaints. Duties may include:

• Resolving complex inquiries and complaints from internal and external customers and upon escalation
• Processing complex transactions online
• Performing extensive research to resolve the complex customer problem and cross-selling or referring new services.
• Receiving a large volume of inbound calls including
• Inquiries about remaining balance on account
• Questions about their invoice
• Defaulting payment on account for a month if eligible, etc
• Need to have the ability to talk and type at the same time during a live call.If interested:Apply AND please call and/or text Bridgette at 206-486-2070 with availability. If I do not answer, I will call you back as soon as possible. #salembankingrole
  
  
  About Aston Carter:
  Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
  At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
  Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
  If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Salem , Customer Success Specialist BANKING, Other , Salem, Oregon