Member Services Representative

Company: Gentle Dental
Location: Salem
Posted on: May 13, 2022

Job Description:

Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engaging personalities open the door for patients and keep them returning with their family and friends for life. We're looking for someone who can make an impressive first impression and who can build ongoing rapport with each and every patient. Are you an enthusiastic, collaborative extrovert with supreme communication skills? If so, we say, come join our team!

Duties & Responsibilities:
- Follow opening and closing dental front office procedures.
- Greet visitors, handle incoming calls on a multi-line system, and perform general clerical tasks.
- Support group members, CCO partners, Staff and Panel offices
- Coordinate front and back office patient flow through communication with the doctors and other staff members.
- Assist patients in the completion all necessary paperwork, set up accounts and make charts for each new patient.
- Manage office's daily schedule, make appointments and edits as necessary.
- Perform other administrative duties as assigned.

Qualifications:
- Previous Call Center experience
- Bilingual preferred
- Must have excellent verbal and written communication skills
- Computer literate a must
- High school diploma or GED required

Competitive Pay with Full Benefits Including:

• Medical, dental, vision, life insurance,
• 401K plan
• PTO
• CE credits
• Career opportunities to advance with the company.
  MSC789

Keywords: Gentle Dental, Salem , Member Services Representative, Other , Salem, Oregon