Teller (PT) - Salem

Company: Citizens Bank - Oregon
Location: Salem
Posted on: May 12, 2022

Job Description:

Job Type Part-timeDescriptionCitizens Bank proudly provides comprehensive banking services to businesses and individuals in 13 Willamette Valley communities, from our 15 branch locations. With our primary focus on small to medium size businesses, agriculture, and professionals, we provide customized loan services as well as a full suite of business banking products. At Citizens Bank, we believe that our success is directly linked to the overall health of the region we serve. Since 1957, we have committed ourselves to improving the communities in which we live, work, and play. We honor that commitment daily by providing a full range of banking services with a personal, hometown touch; by supporting the continued prosperity of local businesses; and by emphasizing honesty, integrity, and fairness in our relationships with customers, co-workers, and neighbors. Position: TELLER (part-time)Position Location / HoursCitizens Bank - Salem Branch333 High St NE, Suite 101Salem, OR 97301Hours: M-F 10a-3p (25 hours/week with ability to be flexible with schedule and help with PTO or other coverage as needed)Type: Part-Time/Non-ExemptReports to: Branch Operations OfficerDescription:As a Teller at Citizens Bank, you are at the forefront of delivering an exceptional customer experience. You will maintain long-lasting, meaningful relationships with customers, help to resolve customer issues, engage them to understand their financial needs, and provide thoughtful solutions. Tellers are responsible for a variety of tasks including providing excellent customer service, using a computer to process deposit and withdrawal account transactions effectively, helping resolve customer concerns, following proper procedures to minimize errors and reduce fraud, and be a strong team player who enjoys helping others. Duties may include, but are not limited to the following:Create a connection and develop rapport with customers to provide outstanding, personalized service.Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them.Build, develop, and maintain partnerships with teammates and other departments to maximize effectiveness and to best serve our customers. Accurately and efficiently process customer transactions such as checking and savings account deposits and withdrawals. Redeem U.S. Savings Bonds, sell cashier's checks, process mail transactions and night deposit bags, vault duties such as ordering/shipping currency/coin and distributing money to tellers. Compliance with the Bank Secrecy Act and other banking regulations. Basic QualificationsHigh school diploma or equivalent required.Basic computer skills requiredExperience with cash handling/balancing and providing outstanding customer service. Physical requirements: May sit or stand for extended periods of time and may maneuver bags/boxes weighing up to 50 pounds. Ability to handle/count currency and other documents with fine motor skills. Desired AttributesThis position is a front-line Teller: cash handling, knowledge of wires, CTRs, and certifications are a plusOutstanding customer service skills: greet customers, help feel welcome, shows enthusiasm for work and serving customers, responsiveness, listening skills, confidentiality, and problem solvingEnjoys working in a team environment, but also able to work independently.Willingness and eager to cross-train to learn new functions for coverage purposes.Ability to work in a fast paced and professional setting. Multi-tasking, time-management, and critical thinking skills are vital. Accuracy, attention to detail, and strong written and verbal communication skills. Computer skills such as the use of personal computer, Internet, Microsoft Outlook, Word, and Excel; Knowledge or experience with 10-key entry and multi-line telephone preferred.A desire to work for Citizens Bank and enjoy working with the community by living our Corporate Culture.BenefitsCitizens Bank offers competitive compensation and outstanding benefits:Medical, Dental, and Vision Insurance401(k) with Employer MatchingEmployee Assistance and Wellness ProgramLife, Short-term and Long-term DisabilityUp to 11 Paid HolidaysHealth and Dependent Care Reimbursement AccountsPaid Time OffBanking PrivilegesDisclaimer Citizens Bank is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity, military or veteran status, or disability. All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana . Citizens Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal Schedule I drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization .

Keywords: Citizens Bank - Oregon, Salem , Teller (PT) - Salem, Other , Salem, Oregon