Teller (PT) - Salem
Company: Citizens Bank - Oregon
Location: Salem
Posted on: May 12, 2022
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Job Description:
Job Type Part-timeDescriptionCitizens Bank proudly provides
comprehensive banking services to businesses and individuals in 13
Willamette Valley communities, from our 15 branch locations. With
our primary focus on small to medium size businesses, agriculture,
and professionals, we provide customized loan services as well as a
full suite of business banking products. At Citizens Bank, we
believe that our success is directly linked to the overall health
of the region we serve. Since 1957, we have committed ourselves to
improving the communities in which we live, work, and play. We
honor that commitment daily by providing a full range of banking
services with a personal, hometown touch; by supporting the
continued prosperity of local businesses; and by emphasizing
honesty, integrity, and fairness in our relationships with
customers, co-workers, and neighbors. Position: TELLER
(part-time)Position Location / HoursCitizens Bank - Salem Branch333
High St NE, Suite 101Salem, OR 97301Hours: M-F 10a-3p (25
hours/week with ability to be flexible with schedule and help with
PTO or other coverage as needed)Type: Part-Time/Non-ExemptReports
to: Branch Operations OfficerDescription:As a Teller at Citizens
Bank, you are at the forefront of delivering an exceptional
customer experience. You will maintain long-lasting, meaningful
relationships with customers, help to resolve customer issues,
engage them to understand their financial needs, and provide
thoughtful solutions. Tellers are responsible for a variety of
tasks including providing excellent customer service, using a
computer to process deposit and withdrawal account transactions
effectively, helping resolve customer concerns, following proper
procedures to minimize errors and reduce fraud, and be a strong
team player who enjoys helping others. Duties may include, but are
not limited to the following:Create a connection and develop
rapport with customers to provide outstanding, personalized
service.Listen carefully and connect with customers to understand
their top financial priorities and to uncover products and
solutions that will benefit them.Build, develop, and maintain
partnerships with teammates and other departments to maximize
effectiveness and to best serve our customers. Accurately and
efficiently process customer transactions such as checking and
savings account deposits and withdrawals. Redeem U.S. Savings
Bonds, sell cashier's checks, process mail transactions and night
deposit bags, vault duties such as ordering/shipping currency/coin
and distributing money to tellers. Compliance with the Bank Secrecy
Act and other banking regulations. Basic QualificationsHigh school
diploma or equivalent required.Basic computer skills
requiredExperience with cash handling/balancing and providing
outstanding customer service. Physical requirements: May sit or
stand for extended periods of time and may maneuver bags/boxes
weighing up to 50 pounds. Ability to handle/count currency and
other documents with fine motor skills. Desired AttributesThis
position is a front-line Teller: cash handling, knowledge of wires,
CTRs, and certifications are a plusOutstanding customer service
skills: greet customers, help feel welcome, shows enthusiasm for
work and serving customers, responsiveness, listening skills,
confidentiality, and problem solvingEnjoys working in a team
environment, but also able to work independently.Willingness and
eager to cross-train to learn new functions for coverage
purposes.Ability to work in a fast paced and professional setting.
Multi-tasking, time-management, and critical thinking skills are
vital. Accuracy, attention to detail, and strong written and verbal
communication skills. Computer skills such as the use of personal
computer, Internet, Microsoft Outlook, Word, and Excel; Knowledge
or experience with 10-key entry and multi-line telephone
preferred.A desire to work for Citizens Bank and enjoy working with
the community by living our Corporate Culture.BenefitsCitizens Bank
offers competitive compensation and outstanding benefits:Medical,
Dental, and Vision Insurance401(k) with Employer MatchingEmployee
Assistance and Wellness ProgramLife, Short-term and Long-term
DisabilityUp to 11 Paid HolidaysHealth and Dependent Care
Reimbursement AccountsPaid Time OffBanking PrivilegesDisclaimer
Citizens Bank is an Equal Opportunity and Affirmative Action
employer and is committed to employing a diverse workforce.
Qualified applicants will receive consideration without regard to
race, color, religion, sex, pregnancy, national origin, age, sexual
orientation, gender identity, military or veteran status, or
disability. All offers are contingent upon the candidate
successfully passing a credit check, criminal background check, and
pre-employment drug screening, which includes screening for
marijuana . Citizens Bank is a federally regulated banking
institution. At the federal level, marijuana is an illegal Schedule
I drug; therefore, we will not employ any person who tests positive
for marijuana, regardless of state legalization .
Keywords: Citizens Bank - Oregon, Salem , Teller (PT) - Salem, Other , Salem, Oregon
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