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Remote Employee Benefits Customer Care Representative

Company: VirtualVocations
Location: Salem
Posted on: January 9, 2022

Job Description:

A benefits company has an open position for a Remote Employee Benefits Customer Care Representative.

Core Responsibilities of this position include:
Assuming ownership and timeliness in supporting our customers and business partners on claim status
Resolving a wide variety of questions and inquiries for our customers
Answering inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants
Must meet the following requirements for consideration:

Able to complete assigned tasks and any other duties as assigned when needed
Can handle call volume and assigned service tickets/inquiries during assigned timeframes
Able to maintain established levels of productivity and quality standards within a fast-paced environment

Keywords: VirtualVocations, Salem , Remote Employee Benefits Customer Care Representative, Other , Salem, Oregon

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