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Remote Contact Center Associate Customer Success Specialist

Company: VirtualVocations
Location: Salem
Posted on: January 9, 2022

Job Description:

A software development company is seeking a Remote Contact Center Associate Customer Success Specialist.

Core Responsibilities Include:
Providing timely responses to customer support inquiries via phone and email
Troubleshooting customer pain points
Utilizing SalesForce to manage all customer interactions and inquiries
Required Skills:

Strong analytical capabilities for advanced problem-solving
Proactive and solution oriented approach to client escalations
Ability to develop trusted relationships and find creative solutions
Strong analytical capabilities for advanced problem-solving
Extraordinary work ethic

Keywords: VirtualVocations, Salem , Remote Contact Center Associate Customer Success Specialist, Other , Salem, Oregon

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