Senior Service Desk Specialist
Company: Oregon Lottery
Location: Salem
Posted on: June 7, 2021
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Job Description:
About Us We are looking for one (1) Senior Service Desk Specialist to
join the IT Service Desk team. As a member of the team you will
support our business infrastructure with a customer-centric
approach; and contribute knowledge in modern technology with a
mindset that is in alignment with the business needs of the
organization. Did you know that the Oregon Lottery is a leader in the gaming
industry, and an important contributor of revenue for Oregon's
schools, economic development, state parks, watershed restoration,
veteran's programs, and outdoor schools? Our impact begins with our
workforce; come join our team to be part of the impact. About the Role You will report to the Service Desk Supervisor and provide
complex technical assistance and customer service to Lottery staff
for all software, hardware, and basic networking related issues and
requests. About the Department We are a team of 5 with a passion for continuous improvement and
excellent customer service. Understanding that one of the factors
in creating a successful and productive work environment is having
technical equipment that works, we partner with our customers when
they need us. We consider our internal customers the Lottery family
and aim to solve their desktop and mobile needs. You Will: You Have: Minimum Qualifications As a member of the Lottery family, you will enjoy: Work/life balance Benefits APPLY NOW! https://www.oregonlottery.org/about/careers/ The results of this recruitment may be used to fill future
vacancies. The Oregon Lottery reserves the right to change, withdraw,
close, or re-post job announcements. ORS 461.150 (5) states, "No person will be employed by the state
lottery who has been convicted of a felony or any gambling related
offense." A background investigation is required before job offer
which includes fingerprinting, criminal history, credit history
(based on the position), tax records, driving record, affiliation
with the gaming industry, and checking employment references and
character references. All employees and members of their immediate family, regardless
of where they live, are prohibited-by-law from playing Oregon
Lottery games. According to the American with Disabilities Act, persons with
disabilities who believe they need reasonable accommodation, or
help to apply for this position, may call 503-540-1315 or email
oregon.lotterycareers@state.or.us THE OREGON LOTTERY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION
EMPLOYER COMMITTED TO WORKPLACE DIVERSITY.
Keywords: Oregon Lottery, Salem , Senior Service Desk Specialist, Other , Salem, Oregon
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