Entrance Screener

Company: Samaritan Health Services
Location: Lebanon
Posted on: June 7, 2021

Job Description:

JOB SUMMARY/PURPOSE Asks Coronavirus screening questions, takes temperature reading and maintains documentation of persons entering into SHS facilities, which may include patients, visitors and employees, in accordance with established guidelines. Provides education regarding proper mask and hand hygiene protocols, ensuring that everyone entering the facilities adheres to protocols. LCH Disaster - Main: May staff the Powered Air-Purifying Respirator (PAPR) Depot to ensure the accountability, readiness, and equitable distribution of PAPRs. DEPARTMENT DESCRIPTION The Disaster teams at Samaritan Health Services work closely with patients, visitors and employees from the moment they enter into a facility and serve as a gateway to patient#s services within our facilities. We are often the first person encountered upon arrival and we excel at making sure everyone#s visit starts with a friendly smile and a positive interaction. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent preferred. Customer service experience preferred. Healthcare experience preferred. KNOWLEDGE/SKILLS/ABILITIES Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss quality issues. Ability to perform group presentations and listen to and understand complex information and ideas. Stress tolerance/Self control: Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations. Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Adaptability/Flexibility: Ability to respond quickly and appropriately to urgent medical situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt treatment to offer best possible care to patients. Problem Solving: Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) CLIMB - STAIRS WALK - INCLINE LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 20 - 40 Lbs CARRY 2-handed, 0 - 20 pounds SQUAT Static (hold #30 sec) SQUAT Repetitive KNEEL (on knees) PULL (0-20 pounds force) LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs LIFT (Overhead: 54# and above) 0 - 20 Lbs BEND FORWARD at waist PUSH (0-20 pounds force) CARRY 1-handed, 0 - 20 pounds STAND WALK - LEVEL SURFACE LIFT (Floor to Waist: 0#-36#) 0 - 20 Lbs ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward REACH - Upward PINCH Fingers GRASP Hand/Fist SIT FINGER DEXTERITY MANUAL DEXTERITY Hands/wrists

• JOB SUMMARY/PURPOSE

• Asks Coronavirus screening questions, takes temperature reading and maintains documentation of persons entering into SHS facilities, which may include patients, visitors and employees, in accordance with established guidelines. Provides education regarding proper mask and hand hygiene protocols, ensuring that everyone entering the facilities adheres to protocols.

• LCH Disaster - Main: May staff the Powered Air-Purifying Respirator (PAPR) Depot to ensure the accountability, readiness, and equitable distribution of PAPRs.

• DEPARTMENT DESCRIPTION

• The Disaster teams at Samaritan Health Services work closely with patients, visitors and employees from the moment they enter into a facility and serve as a gateway to patient's services within our facilities. We are often the first person encountered upon arrival and we excel at making sure everyone's visit starts with a friendly smile and a positive interaction.

• EXPERIENCE/EDUCATION/QUALIFICATIONS

• High school diploma or equivalent preferred.

• Customer service experience preferred.

• Healthcare experience preferred.

• KNOWLEDGE/SKILLS/ABILITIES

• Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

• Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss quality issues. Ability to perform group presentations and listen to and understand complex information and ideas.

• Stress tolerance/Self control: Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations.

• Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.

• Adaptability/Flexibility: Ability to respond quickly and appropriately to urgent medical situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt treatment to offer best possible care to patients.

• Problem Solving: Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.

• PHYSICAL DEMANDS
• Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 - 100% of the time)

CLIMB - STAIRS

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

CARRY 2-handed, 0 - 20 pounds

SQUAT Static (hold >30 sec)

SQUAT Repetitive

KNEEL (on knees)

PULL (0-20 pounds force)

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

BEND FORWARD at waist

PUSH (0-20 pounds force)

CARRY 1-handed, 0 - 20 pounds

STAND

WALK - LEVEL SURFACE

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

REACH - Forward

REACH - Upward

PINCH Fingers

GRASP Hand/Fist

SIT

FINGER DEXTERITY

MANUAL DEXTERITY Hands/wrists

Keywords: Samaritan Health Services, Salem , Entrance Screener, Other , Lebanon, Oregon