Customer Service Rep(09386) - 2210 S. Santiam Hwy.
Company: Domino's Pizza
Location: Lebanon
Posted on: June 6, 2021
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Job Description:
The following general description applies to all hourly store
team members. Please read the detailed information listed
below. Job Duties Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both
over the phone and in person. Essential Functions/SkillsAbility to add, subtract, multiply,
and divide accurately and quickly (may use calculator). Must be
able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination
between eyes and hands/fingers to rapidly and accurately make
precise movements with speed. Ability to enter orders using a
computer keyboard or touch screen. Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions
when removing trash and performing other outside tasks. In-store
temperatures range from 36 degrees in cooler to 90 degrees and
above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food
odors. Exposure to cornmeal dust. Cramped quarters including
walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving
mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range
vision for most in-store tasks. Depth perception. Ability to differentiate
between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform
repetitive tasks, work alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgements and decisions. Physical Demands STANDING: Most tasks are performed from a standing position.
Walking surfaces include ceramic tilebricks with linoleum in some
food process areas. Height of work surfaces is between 36 and
48. WALKING: Walking is generally in short distances for short
durations. SITTING: Paperwork is normally completed in an office at a desk
or table. LIFTING: Bulk product deliveries are made twice a week or more
and are unloaded by the team member using a hand truck. Deliveries may include
cases of ingredients and supplies weighing up to 50 pounds with
dimensions of up to 3 x 1.5. Cases are usually lifted from floor
and stacked onto shelves up to 72high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried
from the workstation to storage shelves. Occasionally, pizza sauce
weighing 30 pounds is carried from the storage room to the front of
the store. Trays of pizza dough are carried three at a time over short distances, and weigh
approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed on
dollies. A stack of trays on a dolly is approximately 24- 30 and
requires a force of up to 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team members must infrequently navigate stairs or
climb a ladder to change prices on signs, wash walls, perform
maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at
the pizzaassembly station. Toe room is present, but workers are
unable to flex their knees while standing at this station. Duration of this position is
approximately 30 - 45 seconds at one time, repeated continuously
during the day. Forward bending is also present at the front
counter and when stocking ingredients. CROUCHING/SQUATTING: Performed occasionally to stock shelves and
to clean low areas. Additional Job Details REACHING: Reaching is performed continuously; up, down and
forward. Workers reach above 72 occasionally to turn on/off oven
controls, change
Keywords: Domino's Pizza, Salem , Customer Service Rep(09386) - 2210 S. Santiam Hwy., Other , Lebanon, Oregon
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