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Project Manager - Client Care

Company: 3M Companies
Location: Salem
Posted on: May 3, 2021

Job Description:

Job Description:

Project Manager - Client Care

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

"A long-lasting career at 3M comes from having vision, imagination and the ability to see what doesn't exist. 3Mers are groundbreaking innovators and it's important that we give every person the space for disruptive and creative thinking." - John Banovetz, senior vice president and chief technology officer at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You'll Make in this Role

As a Project Manager - Client you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

  • Coordinate internal resources and third parties/vendors (as needed) for the flawless execution of projects

  • Ensure that all projects are delivered on-time, within scope and within budget

  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Ensure resource availability and allocation

  • Develop detailed project plans, monitor, track and report progress

  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

  • Measure project performance using appropriate tools and techniques

  • Report and escalate to management as needed

  • Successfully manage the relationship with the client and all stakeholders

  • Perform risk management to minimize project risks

  • Establish and maintain relationships with third parties/vendors

  • Create and maintain comprehensive project documentation

  • Communicate internal and external messages, enacting one central point of contact.

  • Client consulting by coordinating Technical, Operational, and training assistance to optimize system utilization and efficiency.

  • Client/Executive relationship through liaisons with Sales and client's management team.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Bachelor's degree or higher (completed and verified prior to start) from an accredited university OR High School Diploma/GED or higher from an accredited institution and a minimum of eight (8) years of experience in Health Information Project Management in lieu of a Bachelor's degree education requirement

  • Five (5) combined years' experience in Health Information and/or IT arena

  • Two (2) years of client facing and internal communication skills using written and spoken English

Additional qualifications that could help you succeed even further in this role include:

  • PMI Project Management Professional (PMP) certification

  • Excellent educational background, preferably in the fields of computer science or engineering

  • Proven working experience in project management in the healthcare / information technology sector

  • Solid organizational skills including attention to detail and multi-tasking skills

  • Strong working knowledge of Microsoft Office

  • Attention to detail and outstanding follow through

  • Experience using collaboration tools to manage and communicate with remote teams

  • Excellent verbal, written, analytical problem solving and organizational skills

Location: 3M HIS Office Location or Remote

Travel: May include up to 50% domestic travel

Relocation Assistance: Is not approved

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Keywords: 3M Companies, Salem , Project Manager - Client Care, Other , Salem, Oregon

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