Clinical Support and Referral Specialist
Company: Lancaster Family Health Center at Lancaster
Location: Salem
Posted on: January 12, 2021
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Job Description:
Job BriefFull-spectrum coordination and scheduling of patient
referrals and follow-up. Salem, OREmployment duration:Full
timeExempt Status:Non-exemptOffer Relocation?:NoFull-spectrum
coordination and scheduling of patient referrals to internal and
external agencies. This includes follow-up to ensure that referral
appointments were kept and reports are received in order to ensure
"closing the loop" for 100% of the referrals. As well as enters
information, compiles data, and supports the clinical care team
under the patient care home health model and in accordance with
established policies and procedures. Acts as a backup to other
departments as requested. This position is intended to be used in a
team-based model, where one position supports a team of
providers.Qualifications:* Education: High School Diploma or GED.*
Experience: At least 1 year of experience working in an office
setting and experience working with a computer system.*
Licenses/Certificates/Registration: None.*
Knowledge/Skills/Abilities Required: Bilingual English/Spanish with
the ability to communicate at level 9 on the ALTA language
proficiency scale. Strong organizational skills; excellent
telephone skills; able to work independently, as well as part of a
professional team; able to interact and communicate effectively
with the public in person and by telephone; ability to complete
delegated activities, projects, and committee functions within
appropriate time span; oral/written communication skills; and the
knowledge of or ability to learn medical terminology.About YVFWCWe
serve more than 181,000 patients across 25 medical clinics, 14
dental clinics, 10 pharmacies, and 64 program sites in two states.
We are Level 3 Certified as a Patient-Centered Medical Home (PCMH).
With integrated services including medical, dental, pharmacy,
orthodontia, primary care nutritional counseling, autism screening,
and primary care behavioral health, YVFWC's patient-centered model
of care offers patients the full spectrum of care and shelter
assistance, energy assistance, weatherization, HIV and AIDS
counseling and testing, home visits, and four mobile medical/dental
clinics.Working at YVFWCWorking in our organization means being the
passionate champion for those who have no voice. It means having
the opportunity to work with underserved populations and with peers
committed to the same work.At Farm Workers Clinic:* We will
consistently trust one another to work for the common good.* We
will foster integrity by demonstrating ethical behavior and
insisting on doing what we say we will do.* We will demonstrate
transparency by being candid and truthful no matter the risk.* We
will create partnerships to strengthen ourselves and our
community.* We will fight for just treatment for all individuals.*
We will let joy in.* We have the courage to be an agent of change
and refuse anything short of excellence.Our mission celebrates
diversity. We are committed to equal opportunity employment.
Keywords: Lancaster Family Health Center at Lancaster, Salem , Clinical Support and Referral Specialist, Other , Salem, Oregon
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