Software Onboarding Specialist

Company: VirtualVocations
Location: Salem
Posted on: November 19, 2023

Job Description:

A company is looking for a Software Onboarding Specialist for their SaaS product.
Key Responsibilities:

Be the first point of contact for new customers, answering questions and establishing positive relationships
Conduct onboarding calls and support sessions to help new users navigate the product
Perform product demonstrations and analyze trial usage to ensure customer satisfaction

Required Qualifications:

2+ years of corporate onboarding and technical support experience
2+ years of experience with a modern frontend stack
Strong knowledge of Google Analytics or similar web analytics experience
Prior hands-on experience working within a CRM
Willingness to learn and strong time management skills

Keywords: VirtualVocations, Salem , Software Onboarding Specialist, IT / Software / Systems , Salem, Oregon

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