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Computer Help Desk Support Specialist

Company: Bonaventure Senior Living
Location: Salem
Posted on: March 19, 2023

Job Description:

Are you a Help Desk Support Technician looking for a full-time position with an established company and an excellent team? If so, please read on!Bonaventure is a vertically integrated company that develops, designs, constructs, and operates "state of the art" senior living communities. We are currently looking for a resourceful, results-driven person to join our team.What You Will Be Doing

  • Responsible for the day to day desktop/laptop, telephone, AV and network support for all levels of end users and departments.
  • Provide end user support and problem resolution for windows-based desktop/laptop computers, telephones, Microsoft Office 365 and other desktop software applications.
  • Supporting many off site locations, via Remote Software Tools
  • Setting up and deploying new hardware
  • WIFI and Mobile Device troubleshooting and support
  • Installing customized software
  • Assist personnel of other departments as a computer resource.
  • Other duties as assigned.Top Reasons to Work for Bonaventure
    • Competitive salary
    • Generous 401K program, with a 50/50 company match
    • Medical and dental benefits
    • Paid time off
    • Education reimbursement
    • Flexible spending accounts
    • Excellent team environmentQualifications for this Position
      • 1+ years IT experience supporting windows based operating systems.
        • Great customer service skills
        • Strong troubleshooting and problem solving skills
          • Microsoft certifications a plus
            • Strong written and verbal communication skill
              • Responsibilities may require evening and weekend work in response to needs of the systems being supportedCompany OverviewBonaventure is dedicated to developing and providing an exceptional senior lifestyle. Bonaventure's consistent success has been based upon a simple formula: engaged and satisfied residents, happy team members and fiscally responsible growth. This formula has taken Bonaventure from the two-community company it started out as in 1999 to a portfolio of 26 architecturally refined communities with a focus on providing retirement living, assisted living and memory care. A solid sustainable growth plan allows us to continually develop and build new communities in new markets to spread the "Retirement Perfected" lifestyle throughout Oregon, Washington and Colorado. We seek out and hire the most qualified personnel and enhance their capabilities with training and support that far exceeds industry standards.

Keywords: Bonaventure Senior Living, Salem , Computer Help Desk Support Specialist, IT / Software / Systems , Salem, Oregon

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