Healthcare Technology Solutions- Senior Consultant - EpicCare Ambulatory

Company: Guidehouse
Location: Salem
Posted on: January 26, 2023

Job Description:

**Job Family** **:**

Digital Consulting

**Travel Required** **:**

Up to 75% **Clearance Required** **:**

None

**What You Will Do** **:**

As an Epic Ambulatory Optimization Senior Consultant on our Payor Provider Health EMR Enablement team, you will lead and/or participate in clinical, operational and financial improvement efforts by optimizing ambulatory clinic workflows and/or patient digital experience using appropriate process improvement tools tailored to individual client needs. Clients can include large, medium, and small health systems as well as independent provider practices. Incumbent will also recommend and help implement improvements to Epic usage to enhance efficiency, productivity, and patient/provider workflows. Your time and effort will focus on both client delivery as well as internal solution development aligned to relevant core priorities among clinical, operational, and/or revenue cycle products. You will leverage technical expertise to partner with relevant internal stakeholders and product owners to tech enable prioritized solutions.

Some project work will be stand-alone while others are embedded in larger, more comprehensive health system transformations requiring effective coordination with colleagues and other work teams. In either case, working with internal team members and multiple client stakeholders is essential.

**Responsibilities:**

Optimization of Epic to enable improved Ambulatory Clinic Workflows and Operations:

--- Work with client and other Guidehouse staff to perform system and operational assessments, including documentation of current state operational inefficiencies, bottlenecks, and pain points to identify opportunities for improvement

--- Work with client and other Guidehouse staff to document opportunities to enhance Epic to support improved clinic efficiency, provider productivity, and patient experience workflows and reporting

--- Work directly with client staff in an advisory role to implement leading practice clinic workflows, including but not limited to patient rooming, provider visit documentation, post-visit follow up and In Basket communication

--- Work directly with client staff in an advisory role to implement leading practice patient portal workflows, including but not limited to patient access to care / scheduling, pre-visit planning, visit payment, and provider correspondence

--- Establish and maintain relationships with key client stakeholders to instill confidence in subject matter expertise and in project success

--- Proactively seek out opportunities to tech enable relevant clinical, operational, and/or revenue cycle solutions and advance market-leading product delivery

**Project Management/Oversight:**

--- Draft, review, and coordinate relevant final deliverable coordination within client or internal project scope

--- Establish and maintain project structure to meet timelines, milestones, and deliverables

--- Demonstrated ability to plan, set priorities, organize, and coordinate with other workstreams to support larger internal / external project goals and objectives

--- Develop communication vehicles and materials to keep client and internal Guidehouse stakeholders informed on project and internal solution development progress and risks

--- Perform other project related duties as assigned by the engagement manager, or internal solution development related duties as assigned by the solution leader

**What You Will Need** **:**

--- A minimum of a bachelor's degree from an accredited university

--- A minimum of three (3) years demonstrated experience leading operational and financial improvement efforts within the ambulatory healthcare/clinic setting

--- A minimum of three (3) years' experience with technical and/or operational workflow optimization

--- A minimum of three (3) years of in-depth experience working with Epic outpatient applications (specifically EpicCare Ambulatory)

--- Experience successfully managing multiple projects simultaneously

--- Strong project management background and understanding of project management processes

--- A minimum of (3) years consulting or relevant healthcare industry experience

**--- EpicCare Ambulatory certification**

**What Would Be Nice To Have** **:**

--- Formal, advanced certification in process improvement methodologies; Six Sigma, LEAN, PDCA, CAPM, PMP, etc.

--- Ability to create custom, client ready presentation materials in PowerPoint, Excel, Tableau, and other formats as required

The annual salary range for this position is $60,700.00-$121,300.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

**What We Offer** **:**

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

+ Medical, Rx, Dental & Vision Insurance

+ Personal and Family Sick Time & Company Paid Holidays

+ Position may be eligible for a discretionary variable incentive bonus

+ Parental Leave and Adoption Assistance

+ 401(k) Retirement Plan

+ Basic Life & Supplemental Life

+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

+ Short-Term & Long-Term Disability

+ Student Loan PayDown

+ Tuition Reimbursement, Personal Development & Learning Opportunities

+ Skills Development & Certifications

+ Employee Referral Program

+ Corporate Sponsored Events & Community Outreach

+ Emergency Back-Up Childcare Program

+ Mobility Stipend

**About Guidehouse**

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._

Keywords: Guidehouse, Salem , Healthcare Technology Solutions- Senior Consultant - EpicCare Ambulatory, IT / Software / Systems , Salem, Oregon