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Remote Software Customer Success Associate

Company: VirtualVocations
Location: Salem
Posted on: September 21, 2022

Job Description:

A technology solutions company needs applicants for an opening for a Remote Software Customer Success Associate.

Candidates will be responsible for the following:
Documenting all customer interactions via Customer Success tools
Maintaining playbooks and tools used to drive customer engagement
Identifying upsell or cross-sell opportunities to escalate to the Sales Team
Skills and Requirements Include:

Must be a self-motivated team player with a positive attitude
Strong project management and time management skills
Strong analytic and problem-solving skills
Diplomacy, tact, and poise under pressure
Excellent communicator - both verbal and written - with strong public speaking and presentation skills
Excellent customer service orientation

Keywords: VirtualVocations, Salem , Remote Software Customer Success Associate, IT / Software / Systems , Salem, Oregon

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