SalemRecruiter Since 2001
the smart solution for Salem jobs

Technical Support Representative

Company: Kelly
Location: Salem
Posted on: January 15, 2021

Job Description:

Job DescriptionAre You Looking for What-s Next in Your Career?New JobNew BeginningNew YouOur Technical Support advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a remote call center environment. What Your Remote Work Environment Looks LikeA private workspace with locked door in your permanent residenceQuite environment free of background noise and interruptions A secure workspace free from cell phones/video devicesArrangements for dependent care and other obligationsWhat You-ll Love About UsPaid training at $13.50Increase to $15.00/hour after successful graduation of Nesting - (roughly 5 weeks of employment)You may be eligible for Benefits and Paid Holidays after 90 days in our call center production environment99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and TrainingWhat You-ll Do Every Day You-ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need.Locating music, apps, and movies on various devicesBilling issuesFraud managementProduct feature inquiriesResolving username and password difficultiesTroubleshooting email issuesNavigating customers through various appsData sharing & synchronization troubleshootingVerifying proper hardware and software configuration and set upDiagnosing and resolving issues including: internet connectivity, email, application downloads, and moreRequirementsWhat We-ll Love About YouRegular, consistent and punctual attendance. Must be able to work a full-time schedule, 38 hours a week at minimum, including nights and weekends, holidays, variable schedule(s) and overtime as necessaryMust be able to work a 2nd shift between 1pm - 1am EST Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers Possesses a strong work ethic with a stable work historyGreat communication skillsDesire a long-term career with growthOpenness to feedback and willingness to improveFamiliarity with iOS and/or MacOS, or comparable technologyWhat You-ll Need High School Diploma or GED18 years or older Minimum 6 months of customer service experienceLegal authorization to work in the USHigh speed internet service#KellyConnectWhy Kelly--?

Interested in contact centre opportunities that offer freedom and flexibility, and truly value your skills? We thought so. We're KellyConnect---and wherever life takes you, we have great contact centre opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

About Kelly--

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly, Salem , Technical Support Representative, IT / Software / Systems , Salem, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Principal Java Developer
Description: Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition (more...)
Company: Oracle
Location: Sandy
Posted on: 01/16/2021

Technical Program Leader, eMobility
Description: EatonseMobility division is currently seeking a Technical Program Leader to join ourteam. This position can be based at our Southfield, MI or Tualatin, ORlocation. We make the electric revolution work. (more...)
Company: Eaton
Location: Tualatin
Posted on: 01/16/2021

Quality Regulatory Specialist - PHP
Description: Position Title: Quality Regulatory Specialist - PHPDepartment: Population Health PartnershipsTitle of Manager: Population Health Quality Manager Supervises: Non-supervisory positionEmployment Status: (more...)
Company: CareOregon
Location: Portland
Posted on: 01/16/2021

Java Full Stack (Front End React/Redux) Remote
Description: Work for a great company This Jobot Job is hosted by: Pegah Shakeri Are you a fit Easy Apply now by clicking the Apply button and sending us your resume. Salary: 60 - 75 per hour A bit about us: (more...)
Company: Jobot
Location: Roseburg
Posted on: 01/16/2021

Mobile Associate - Retail Sales
Description: Mobile Associate MA work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile They're brand ambassadors who create energy and excitement around our (more...)
Company: T-Mobile
Location: Eugene
Posted on: 01/16/2021

JavaScript Developer
Description: Power the Possibilities br The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We're building (more...)
Company: CDK Global
Location: Portland
Posted on: 01/16/2021

Technical Services Customer Service Rep
Description: Technical Services Customer Service Rep br Apply now br Date: Jan 7, 2021 br Location: br Portland, OR, US br Company: br Blount International br Work Location: Portland, OR br Functional (more...)
Company: Blount International, Inc.
Location: Portland
Posted on: 01/16/2021

Senior Software Engineer
Description: We are a team of software innovators who love the challenge of crafting tools for physicians and hospitals.--With a unique user interface and an expert back-end, we transform the most complex medical (more...)
Company: ZHealth Documentation
Location: Portland
Posted on: 01/16/2021

Principal Full Stack Engineer (Java Remote)
Description: Work for a great company This Jobot Job is hosted by: Pegah Shakeri Are you a fit Easy Apply now by clicking the Apply button and sending us your resume. Salary: 90 - 100 per hour A bit about us: (more...)
Company: Jobot
Location: Roseburg
Posted on: 01/16/2021

Technical Support Specialist
Description: DesktopShipper is currently looking for a full-time Technical Support/Customer Service Representative to provide phone support to our clients to assist them in using our custom software. We are looking (more...)
Company: DesktopShipper
Location: Portland
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Salem RSS job feeds