Licensed Customer Service Representative

Company: State Farm Insurance Salem, OR
Location: Salem
Posted on: May 22, 2023

Job Description:

Position Overview -Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. -We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. -Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day. -As an Agent Team Member, you will receive...
  • Salary plus -/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office -Requirements
    • Property & Casualty license (required)
    • Life and Health license (required)
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to multi-task
    • Provide timely and thorough activity reports to agent
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education -If you are motivated to succeed and can see yourself in this role, please -complete our application. We will follow up with you on the next steps in -the interview process. -This position is with a State Farm independent contractor agent, not with State Farm Insurance -Companies. Employees of State Farm agents must be able to successfully complete any -applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.Powered by JazzHR

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