Guest Services Associate - WorldMark Depoe Bay
Company: Wyndham Destinations
Location: Depoe Bay
Posted on: August 7, 2022
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Job Description:
How You ll ShineAs a Guest Services Associate, your friendly
welcome, excellent service, and contagious smile will play a vital
part in making guests vacations memorable from registration to
checkout. You ll extend hospitality with heart in everything you
do, from sharing information about the resort and nearby
attractions to providing room rate quotes and confirming
reservations.Though no two days are the same at Wyndham
Destinations, you ll have the opportunity to:Bring smiles to guests
from around the world by providing warm welcomesGuide guests
through the registration process, issue unit keys, and provide
information about the resort and area attractionsProcess cash and
credit card transactions strictly following established
proceduresBalance cash receipts, perform bucket checks, and
complete other cashier/money handling responsibilitiesComplete all
check-out procedures and verify that the correct charges and
credits are reflected in guest foliosReserve and confirm
reservations for individuals and/or groupsProvide guests with room
rate quotesRespond to guest inquiries and concerns as quickly and
completely as possiblePromote teamwork and quality service through
daily communications and coordination with other departmentsHow You
ll Be Rewarded Medical, Dental, and Vision InsuranceDiscounted
Hotel & Resort StaysEmployee Stock Purchase ProgramTuition
Reimbursement401K Retirement Savings with Company MatchWhat You ll
BringProfessional appearance and a positive, can-do
attitudeExcellent communication skills with the ability to read,
write and understand EnglishAbility to solve problems with a
minimum of supervisionBasic math skills and knowledge of proper
cash handling proceduresAbility to multitask and work in a fast
paced environmentAttention to detail and strong organizing
skillsBasic computer and office skillsHotel hospitality front
office system knowledge a plusAbility to work independently or with
others as neededHigh school diploma or equivalentOne year of guest
services experience in a hospitality environment or one year of
customer service experience in a service or retail environment
preferred
Keywords: Wyndham Destinations, Salem , Guest Services Associate - WorldMark Depoe Bay, Hospitality & Tourism , Depoe Bay, Oregon
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here to apply!
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