Intake Coordinator-Non RN
Company: Salem Health
Location: Salem
Posted on: May 20, 2023
Job Description:
Location Site: Salem Hospital Main Campus Department: SH Cancer
Service Line Position Type: Part Time Start Time: 8:00Pioneering
healthcare since 1896, Salem Health is a top workplace offering
market-leading pay where you can make a difference in the lives of
those in the community where you live. Through incorporation of
Lean driven principles, staff are able effect change in the
organization to solve problems, and drive continuous improvement.
As an employer of choice, we are devoted to assuring that we
provide a safe, healthy, and patient-centric workplace, while
keeping staff wellbeing and satisfaction top of mind. We invite you
to learn more about our wonderful community: Your Role With
Us:Intake Coordinators are responsible for triaging and managing
incoming patient referrals and health-care provider requests;
processing and directing patient referrals to appropriate staff;
candidates will act as the main resource for all patient and
health-care providers for all non-nursing needs.Core Functions:
- Develop and maintain system to track incoming referral volume
and other SCI metrics. Enters complete and accurate information
into EPIC. Demonstrates understanding and skill in the use of
current software and programs.
- Receives and documents patient referral information, assists
CSS team in assessing appropriate needs of each patient.
Effectively identifies and processes urgent patients. Assists
patients with resources; transportation, dental, pantry, and
other.
- Consistently handles calls proportionally to staffing levels
and department needs. Routinely accesses scheduled order work queue
and routes to appropriate CSS team member.
- Provides excellent service to internal and external customers.
Demonstrates empathetic, helpful and courteous behavior to all
customers. Exhibits ability to express appreciation of the
customer's unique needs.
- Assists in providing clerical and logistical support to the CSS
Supervisor and team. Coordinates daily activities, organizes and
maintains departmental files, staff calendar, scheduling staff
meetings, completes letter mailings.Total Rewards Offerings:
Salem Health's comprehensive benefits package prioritizes your
mental and physical health, financial stability, family obligations
and professional growth.
- Relocation assistance available for qualified candidates
- Full comprehensive medical, dental, and vision plans
- Basic and voluntary life insurance
- Short and long-term disability
- Live Well Wellness Program
- Employee Assistance Program (EAP)
- 401(K) retirement plan with employer contributions.
- Generous paid time off (PTO) accrual and holiday pay
- Onsite fitness center with 24/7 badge access
- Education assistance program
- Public service loan forgiveness (PSLF) eligible employer
- Food and drink discounts in the cafeteria.
- Impressive discounts offered by Nike, Adidas, Carhartt and
others.
Background/Expertise:
- High School diploma or GED required; Associate degree
preferred.
- Minimum of one (1) year experience working in medical
environment required; Experience with insurance pre-authorization,
billing and coding preferred.
- Knowledgeable of both manual and computer tracking of
scheduling systems preferred.
- Ability to prioritize tasks and successfully handle multiple
and changing priorities.
- Proficient with Microsoft Word and GroupWise, working knowledge
of Microsoft PowerPoint and Excel.
- Strong communications, interpersonal, organizational, and
customer service orientation.
- Capable of gathering and reporting statistical data.Salem
Health Hospitals and Clinics is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, religion, color, gender, gender identity,
sexual orientation, age, national origin, disability, veteran
status, genetic information, or any other status or condition
protected by law.
Salem Health Hospitals and Clinics is committed to providing
access, equal opportunity and reasonable accommodation for
applicants. If reasonable accommodation is needed to participate in
the job application or interview process, to perform essential job
functions, and/or to receive other benefits and privileges of
employment, please contact my.recruiter@salemhealth.org
Keywords: Salem Health, Salem , Intake Coordinator-Non RN, Healthcare , Salem, Oregon
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