Division Manager - Salem, OR
Posted on: September 19, 2023
Job Title: Division Manager Department: QuikMedicReports
to:Chief Operating Officer, Amerimed Mobile Integrated
HealthcareJob Summary:The Division Manager will oversee a team of
community paramedics providing Mobile Integrated Healthcare
services. The Division Manager is responsible for ensuring the
planning, organizing, prioritizing, assigning and directing daily
operations including inventory, fleet management, financial
management, budgeting, reporting and compliance for all stations
and divisions within their Division. The successful candidate will
have basic knowledge of personnel management and excellent
communication skills. EMS management experience required. Community
Paramedicine experience highly preferred. Duties of a Division
Manager include those of a Shift Commander and Community
Paramedic.Supervisory Responsibilities:Daily duties for the
Division Manager may consist of but not be limited to:
- The Division Manager is responsible for the daily operations
and success of their respective area.
- They position their respective departments for success and
growth and concern themselves with making strategic decisions based
on policy, analysis and planning.
- Division Managers must demonstrate the ability to think quickly
and accurately during times of crisis while remaining positive and
focused. They earn the trust and respect of senior management,
administrative departments as well as fellow associates by taking
initiative to develop policies and procedures to create new and/or
improve current practices as related to Mobile Integrated
Healthcare staffing, stocking, and care delivery.
- The Division Manager is responsible for all activities and
ensuring successful daily operations. Ensuring the operational
pillars (people, trucks, equipment, and control) fulfilled and
- The Division Manager is expected to assist with recruiting,
training, and manage all employees for their respective area
including staff mentorship, counseling, and development.
- The Division Manager is expected to be accessible by phone,
text, and email as needed. Unavailable time will be prescheduled
and approved by COO-AMIH.
- The Division Manager is expected to fill in both on a truck for
critical staffing created by vacation or other scheduled or
- The Division Manager is expected to oversee and ensure
successful operations of the Shift Commander(s). Including staff
development and mentorship.
- Ensure all evaluations are completed in a timely manner and
before the due date as a part of the employee retention
- Assists with the orientation & training of new staff.
- Yearly licensure/credentialing.
- Dealing with employee issues/behaviors.
- Assisting with hiring/termination.
- Individuals must demonstrate the ability to write and verbalize
goals, objectives and document outcomes.
- Individuals must have strong, effective interpersonal skills
and be able to teach and develop the emergency management services
- Division Managers must be able to work independently and
demonstrate accountability to define goals and objectives to
achieve desired outcomes.
- Individuals should have knowledge of relevant equipment,
policies and procedures.
- Individuals are required to have a strong commitment and will
need to provide outstanding services and have a clear customer
- It is essential for the Division Manager to have strong
negotiation skills, be creative, flexible, and innovative in
adapting the program to changing customer needs.
- Division Managers will be expected to keep the management team
informed on activities within the group such as but not limited to
the progress on projects.
- Assists in the coordination of departmental employees for
efficiency and effectiveness enhancement.
- Facilitates reconciliation rather than divisiveness among
- Obtains information and addresses questions that can facilitate
movement from problem to resolution stage.
- Depending on location of position, work hours will vary
depending on company scheduling needs. This may include overtime,
call, backup call, nights, days, weekends, and holidays.
- Monitor driving behaviors of subordinate personnel.
- Operate an emergency vehicle with due regard for other motorist
while following all regulations and laws.Duties/Responsibilities:
- Shifts focus among several efforts as required by changing
- Delivers written and oral communication, responds to questions
and concerns, and produce specific outcomes and impact.
- Helps to analyze risks and benefits of alternative approaches
and obtain decision on resolution.
- Raises awareness of potential strategic alliances and
- Collaborates with others to create satisfactory interpersonal
- Monitors progress continuously and adjusts tactics for handling
situations on a case-by-case basis.
- Reconcile all paperwork for patient visits daily.
- Individuals should maintain all credentials and have strong
- Individuals should attend training classes to maintain national
certification, state licensure, trade and education conferences,
and keep abreast of new developments in the field, or maintain
- Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities to this job at any
- This job description is subject to change at any time.Required
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet
- Ability to function well in a high-paced and at times stressful
- Ability to function in environment with temperature changes,
indoors and or outdoors.
- Ability to learn technical material related to job duties.
- Ability to work in a noisy environment.
- Proficient with Microsoft Office Suite or related
software.Education and Experience:
- Must hold a valid State EMS License at the Paramedic level in
all states in area of responsibility.
- Must possess a valid Driver's License and have a good driving
- High school diploma or equivalent required; post-secondary
education (Associates or Bachelor's degree) preferred or must have
5 years' experience in EMS supervisory or managerial
- Preferred to have minimum of 2 years of experience as a
community paramedic.Physical Requirements:
- Must be able to talk constantly, both in person and on the
- Must have close visual acuity to perform activities such as:
patient care activities, preparing and analyzing data and figures;
viewing a computer terminal; extensive reading; visual inspection
of small writing and/or operation of office machines and EMS
- Must be able to speak English constantly.
- Must be able to read English.
- Must be able to remain in a stationary position constantly
(approximately 80% of the time)
- Must be able to type or write constantly (approximately 15% of
- Must be able to occasionally move about inside the office to
access file cabinets, office machinery, etc.
- Ability to operate a computer and other office productivity
machinery, such as a calculator, copy machine, postage meter,
phone, scanner, fax machine and computer printer.
- Ability to operate EMS equipment such as blood pressure cuff,
glucometer, EKG machine, pulse oximeter, etc.
- Frequently communicates with patients, EMS providers, medical
providers and facility staff. Must be able to exchange accurate
information in these situations.
- Ability to function well in a high-paced and at times stressful
- Must be able to bend, kneel, crouch, push, pull, reaching,
lifting, squat, twist, carrying and climb stairs to access a
patient and or equipment inside cramped spaces such as the back of
- Must be able to routinely lift more than 200 lbs. with
assistance, from ground level to move or manipulate a patient, on a
backboard or load a patient and stretcher into an ambulance.
- Must be able to grasp paperwork and or small equipment such as
glucose test strips.Salary dependent on qualification and
Keywords: Quikmedic, Salem , Division Manager - Salem, OR, Executive , Salem, Oregon
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