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Vice President, Cloud Platform Engineering

Company: Marriott
Location: Salem
Posted on: March 11, 2023

Job Description:

Job Number 23042700
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
---The VP, Cloud Platform Engineering is responsible for oversight of cloud platforms and execution of the cloud strategy for Marriott International. The VP, Cloud & Platform Engineering will partner with Marriott disciplines on cloud migration planning and execution. This leader is accountable for several Enterprise Systems, Data Center and "Colo" Hosting Facilities and Private Cloud and Public Cloud product teams. This role will oversee and streamline services across cloud hosting, middleware platforms, database services, business intelligence, tools and automation of Infrastructure as Code. This leader will also own the strategy to exit the Marriott data centers and colos enabling Marriott's vision to become a 100% cloud based company.
At enterprise scale, this leader will ensure solutions that will support widescale adoption of cloud solutions while transforming the infrastructure teams into a platform / product teams. This person will be accountable for building and supporting the product management discipline, nextGen cloud architecture, engineering and operations for the full stack of technologies in the Cloud. This strategic role is accountable for technical governance across infrastructure products, TechDebt remediation and the financials supporting an efficient and effective Cloud footprint for Marriott International. The VP is expected to be a thought leader in emerging cloud, platform and automation technologies who leads the team by leveraging a broad and deep mix of both technical and leadership skills.
Education and Experience

  • Bachelor's degree in Computer Science, Engineering or related technical field.

  • 12+ years of Information Technology senior leadership experience with 4+ years at a Sr. Director level or higher

  • 12+ years of infrastructure and data center delivery experience with:

  • Direct management of complex budgets in excess of $20M direct and indirect costs

  • Direct management of cross functional, sourced, or matrixed teams

  • Candidate must have had at least 10 years in a hands-on mix of technical engineering, architecture and/or development roles.

  • 10+ years leading teams that deliver and support highly available, customer facing systems and services.

  • 5+ years leading large teams delivering full stack platform support across Data Centers, Private and Public Cloud.

  • While this role is a leadership position - the company strongly prefers candidates with previous hands on distributed infrastructure engineering experience.

  • Direct management of a cross functional, sourced, or matrixed teams working with outsourced suppliers.

  • ITIL v3 or v4 Certified


    • Experience designing and running a wide range of open source tools and distribution engines.

    • Demonstrated success leading large-scale initiatives/transformations.

    • Deep understanding of infrastructure automation, instrumentation and full stack technologies.

    • ITIL v3 or v4 Enterprise experience.

    • Strong negotiating, influencing and problem resolution skills.

    • Proven ability to effectively prioritize and execute tasks in a high-pressure environment.

    • Knowledge of business environment, service requirements and hospitality culture.

    • Experience developing complex global distributed software solutions residing within multiple country borders.

    • Demonstrated ability to assess customer/client needs and develop creative solutions.

    • Solid understanding of DevSecOps philosophy and scaled agile methodologies


      • Accountable for providing both strategic leadership and day-to-day management of the Cloud team to effectively deliver infrastructure platform services

      • Establishes relationships and partnership with discipline teams to understand define systems engineering and cloud services

      • Accountable for managing suppliers and ensuring that they deliver quality services while meeting all contractual obligations

      • Fosters an environment of continuous improvement for Enterprise Systems and Public Cloud services

      • Supports the data center and colo operations until they are fully migrated to cloud

      • Drives innovation that delivers business value; champions forward thinking and a growth mindset. Create an environment that seeks and promotes diverse views, perspectives, and an inclusive culture

      • Supports the organizations transition to self service and You Build it You Own it culture

      • Ability to effectively navigate and achieve results on initiatives that have both a cross-functional and cross-district impact

      • Oversees aspects of Marriott's technology transformation program including 100% adoption of public cloud and exit of datacenters / colos

        Managing Day-To-Day Relationships with Teams

        • Manages the Cloud team in partnership with IT teams, business partners and providers

        • Works with service providers, is accountable for their outcomes and validates that the service levels meet business needs

        • Supports the IT organization through the project portfolio, demand intake processes and provides input into the broader IT strategy

        • Supports and follows defined IT Governance decision rights, standards and practices

        • Provides input to business/discipline and continent IT budgets

        • Creates a compelling vision, clear direction and strategy for the team.

          Technology Management

          • Provide technical thought leadership towards solving problems for the team

          • Responsible for setting cloud technology standards using modern cloud native architecture, serverless and container services

          • Drives the evolution of partner relationships with all cloud services providers - ensures that cloud technology roadmaps align with the market

          • Sets automation standards and methods across the entire infrastructure stack - ensures that productivity achieved from the automation of services results in decreased costs and expenses related to ITO services.

          • Experience with security tools and concepts - ensures perpetual compliance with all security guidelines and policies.

          • Generates enthusiasm and understanding of emerging cloud platform and automation technologies.

          • Ensures technical processes are in place and executed to drive collaboration and alignment within the team and with the broader IT organization.

          • Establishes cost transparency through concepts of cloud FinOps

          • Leads the design and execution of a System-wide cloud platform L3 operations strategy.

          • Accountable for leading the creation of and providing ongoing oversight for the governance for Cloud operations to prevent outages and mitigate potential risk of losses for Marriot International

          • Oversees team responsible for quick incident response, building self healing systems, ensuring alignment to ITSM Enterprise standards, including SLAs, reduction in tech debt, and the ongoing maintenance and operational readiness for establishing and transitioning to Site Reliability Engineering disciplines.

          • Builds and establish an Operations arm accountable for solution Engineering, Operations Monitoring and L1/L2 playbooks used within the command center area for 24/7 support

            Lead Team & Developing Associates

            • Leads and builds a team of high-performing leaders and engineers and provides leadership across the organization

            • Maintains high performance levels by attracting and retaining high potential talent, developing people, managing performance, building career paths, and aligning performance and rewards to company goals.

            • Identifies skillset gaps and further develop capabilities amongst team members and partners to better support strategic growth

            • Establishes and maintains a collaborative team culture that embraces innovation, rewards risk taking, and test/learn cycles

            • Supports individual team and department-wide efforts to improve team culture and work environment as reflected in annual AOS results.

            • Transforms to a product focused team using SAFe and agile methodologies

              Managing and Conducting Human Resources Activities

              • Interviews and hires employees.

              • Promotes the fair and equitable treatment of employees.

              • Facilitates regular, ongoing communication in department (e.g., staff meetings).

              • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.

              • Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

              • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.

              • Solicits employee feedback and utilizes an "open door policy" while leading the teams remotely to address employee problems or concerns.

              • Promotes adherence to policies consistently, follows disciplinary procedures and documents items

              • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

              • Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

              • Identifies talents of direct reports and their teams and assists with their growth and development plans.

              • Uses good judgement to travel to Marriott HQ as needed, ensuring the right level of face time with teams and executives

              • Demonstrates mutual respect, embraces diversity, and acts with authenticity

                C alifornia Applicants Only: The salary range for this position is---$156,874---to---$292,831---annually
                Colorado Applicants Only: The salary range for this position is---$142,613---to---$292,831---annually
                New York City & Westchester Applicants Only: The salary range for this position is---$172,560---to---$322,112---annually.
                Washington Applicants Only: The salary range for this position is---$142,613---to---$266,210---annually. In addition to the annual salary, the position will be eligible for an annual bonus and restricted stock units/stock grants and PTO.
                This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
                Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
                Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Keywords: Marriott, Salem , Vice President, Cloud Platform Engineering, Executive , Salem, Oregon

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