Account Partner Director ACE (American Commercial Enterprise)
Company: Salesforce
Location: Salem
Posted on: January 22, 2023
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Job Description:
To get the best candidate experience, please consider applying
for a maximum of 3 roles within 12 months to ensure you are not
duplicating efforts.Job CategoryCustomer Success GroupJob
DetailsThe Account Partner will support our American Commercial
Enterprise OU. This includes MAE(Manufacturing, Automotive,
Energy), CBS ( Consumer Business Services), TTH (Travel, Tourism,
Telco & Hospitality)The Customer Success Group (CSG) Account
Partner (AP) Director for Success Cloud Sales is a proven,
passionate, strategic sales leader. The AP is responsible for
selling the full portfolio of Success Cloud offerings to designated
accounts. The AP must be a strategic thinker with exceptional
enterprise, commercial, and cross-functional skills, demonstrate
high energy, and have strong sales management experience. The AP is
responsible for earning the right to be a trusted advisor to the
customer, with the primary goal of helping customers generate
significant business value from their Salesforce investment. This
individual will be expected to understand and manage our customers
throughout their lifecycle, driving adoption through sales activity
for new and existing customers; this will include pipeline
generation and delivering sales presentations to C-level clients.
The primary measurement of success for this role will be
year-over-year (YOY) growth in overall services bookings and
revenue.Responsibilities:Exceed CSG Success Cloud growth and
bookings, ensure organizational health and customer satisfaction
goals as a regional leaderUtilize industry expertise and business
acumen to understand a customer's motivation, business drivers,
strategic goals and objectives, and desired business outcomesEngage
customers, especially C-Level, using a consultative selling
approach that positions Salesforce and yourself as a long-term
trusted advisor relationshipCreate a compelling vision and clearly
communicate our transformative solutions with the goal of
generating significant success and business value from a customer's
investment in the Salesforce PlatformDevelop and manage a territory
plan and a personalized account plan for each customer, which
aligns with their business goals. Forecast accurately and timely,
build a pipeline and progress opportunities to deliver Success
Cloud YOY revenue growthForm a strong relationship with the License
Sales organization and regional Alliances/Partner organizations
that are instrumental to successBe a recognized role model for
collaboration, leadership and overall business resultsAs an Account
Partner Director,you:are internally and externally recognized as
business contributor, industry or product specialist.have high
level of knowledge of emerging business / industry trends,
competitive direction and product direction.determine the best
customer success approach based on general direction from senior
management.work on complex business issue and initiatives that
require business or industry knowledge.act as an advisor on complex
issues and initiatives, exercising discretion and latitude in
reaching their goals. Leads cross functional teams and mentors
others.Preferred Minimum Qualifications & Skills:10+ years of
consultative sales experience with a proven record of consistently
exceeding quotaOf which, 5+ years experience selling and/or
delivering professional services for a strategic consulting firm or
large scale system integrator BA/BS or equivalent; MBA is a plus
Demonstrated ability to develop and maintain C-level relationships
where you are recognized as a trusted advisorExperience growing
accounts with large and complex pursuitsHighly collaborative and
excels in a complex, matrixed environmentTeam player with strong
interpersonal skillsAbility to thrive in a fast-paced,
unpredictable environmentLeadership Qualities:PASSION: Passionate
about Customer SuccessBEGINNERS MIND: Always learning, approaches
each interaction with open mind, great listener and hands-onTHOUGHT
LEADER: Strong point of view and executive presence. Confident, but
not arrogant, great storytellerURGENCY: Ability to move fast and
drive business value and resultsOHANA: Embodies Aloha culture: A
team player that everyone enjoys working with and has a generous
heartTRUST: Trust the company's core valuesAccommodationsIf you
require assistance due to a disability applying for open positions
please submit a request via this Accommodations Request
Form.Posting StatementAt Salesforce we believe that the business of
business is to improve the state of our world. Each of us has a
responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects society
through inclusive programs and initiatives such as equal pay,
employee resource groups, inclusive benefits, and more. Learn more
about Equality at Salesforce and explore our benefits.Salesforce,
Inc. and Salesforce.org are Equal Employment Opportunity and
Affirmative Action Employers. Qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender perception or identity,
national origin, age, marital status, protected veteran status, or
disability status. Salesforce, Inc. and Salesforce.org do not
accept unsolicited headhunter and agency resumes. Salesforce, Inc.
and Salesforce.org will not pay any third-party agency or company
that does not have a signed agreement withSalesforce, Inc. or
Salesforce.org.Salesforce welcomes all.Pursuant to the San
Francisco Fair Chance Ordinance and the Los Angeles Fair Chance
Initiative for Hiring, Salesforce will consider for employment
qualified applicants with arrest and conviction records.For
Colorado-based roles, the base salary hiring range for this
position is $167100 to $270450.For New York-based roles, the base
salary hiring range for this position is $183900 to $297450.For
California-based roles, the base salary hiring range for this
position is $183900 to $297450.For Washington-based roles, the base
salary hiring range for this position is $167100 to
$270450.Compensation offered will be determined by factors such as
location, level, job-related knowledge, skills, and
experience.Certain roles may be eligible for incentive
compensation, equity, and benefits. More details about our company
benefits can be found at the following link:
https://www.salesforcebenefits.com.SummaryLocation: US Remote;
Mississippi - Remote; North Carolina - Remote; Kansas - Remote;
Virginia - Remote; New York - Remote; Washington D.C. - Remote;
Wisconsin - Remote; Washington - Remote; Utah - Remote; Hawaii -
Remote; Oklahoma - Remote; Tennessee - Remote; Alaska - Remote;
South Carolina - Remote; Texas - Remote; Pennsylvania - Remote;
South Dakota - Remote; Oregon - Remote; Ohio - Remote; North Dakota
- Remote; Nevada - Remote; New Jersey - Remote; Wyoming - Remote;
New Hampshire - Remote; Nebraska - Remote; Montana - Remote;
Vermont - Remote; Missouri - Remote; Minnesota - Remote;
Massachusetts - Remote; Idaho - Remote; Maine - Remote; Maryland -
Remote; Louisiana - Remote; Kentucky - Remote; Indiana - Remote;
Illinois - Remote; Iowa - Remote; Georgia - Remote; Florida -
Remote; Delaware - Remote; Connecticut - Remote; New Mexico -
Remote; Colorado - Remote; Arizona - Remote; Alabama - Remote;
Arkansas - Remote; California - RemoteType: Full time
Keywords: Salesforce, Salem , Account Partner Director ACE (American Commercial Enterprise), Executive , Salem, Oregon
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