Telecommute Senior Software Technical Customer Success Manager

Company: VirtualVocations
Location: Salem
Posted on: January 22, 2023

Job Description:

A software developer is searching for a person to fill their position for a Telecommute Senior Software Technical Customer Success Manager.

Core Responsibilities Include:
Establishing a trusted/strategic advisor relationship with each assigned client
Developing, preparing, and nurturing customers for advocacy
Working with clients to establish business and technical goals
Position Requirements Include:

BA/BS degree in CS or Computer Engineering-related field
5+ years of experience
2+ years of experience supporting customers
Experience in Customer Success or equivalent work experience focused on increasing customer satisfaction, adoption, and retention
Experience and technical understanding related to DevOps, application monitoring, software release tools
Ability to drive continuous value of our product(s)

Keywords: VirtualVocations, Salem , Telecommute Senior Software Technical Customer Success Manager, Executive , Salem, Oregon

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