Release Manager
Company: HealthEdge Software Inc
Location: Salem
Posted on: January 19, 2023
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Job Description:
**Overview**At HealthEdge, we are passionate about providing
healthcare payors with technology that enables them to innovate,
reduce costs, and address the business imperatives of the evolving
healthcare economy. As we continue to grow, we are focused on
exceeding our client's expectations for quality when it comes to
software deployments and releases.**Position Overview:**The Release
Manager will work with client/customer teams and document
environment changes for software releases/deployments. The ideal
candidate will have software implementation experience including
configuring environments for application migration. This will
include a solid understanding of Release and Change Management
processes. Experience in the healthcare industry is a plus, but not
required. This role may require 50% travel to the client site and
will otherwise be remote.**Your Impact:**+ Manage and standardize
programs to meet the client's release/deployment and quality
criteria.+ Work with cross-functional and cross-product teams, both
internal and external, to come up with and manage deployment
schedules, upgrades and milestones.+ Act as a gatekeeper, ensuring
that all cross-functional teams sign off on the release before each
promotion to production.+ Identify & manage risks and clearly
communicate them to program/project stakeholders while proposing
solutions.+ Effectively communicate required delivery dates,
deployment pipelines, releases, and proposed enhanced processes to
the delivery teams.+ Be involved in code deployments, data base
synchronization, and DevOps best practices.+ Streamline deployment
practices for effective delivery to the client.+ Work towards
Continuous Integration/Continuous Delivery (CI/CD) with DevOps
teams.+ Migrate applications from legacy systems to newer
environments.+ Manage and maintain customer environments in a known
good state**What You Bring:**+ Prior software implementation
experience including configuring environments for application
migration.+ Solid functional and technical experience with Release
and Change Management processes, including configuring environments
for application migration.+ An in depth understanding of ITIL/ITSM
practices and solutions development from the drawing board to
production delivery, including experience with troubleshooting
scenarios in production environments.+ Experience working with
client/customer teams and documenting environment changes for
Releases/Deployments.+ The ability to effectively communicate and
coordinate between multiple teams including Infrastructure,
Support, On-Call, Development, QA, SMEs, architects, and business
stakeholders as well as with client teams.+ A focus on a
zero/minimum-error software delivery scenarios.+ Hands-on
experience with hot-fixes for software applications and the ability
to seek alternatives in case of deploy/code failures.+ Knowledge of
both legacy releases and release management processes using current
trends and tools in the industry including DevOps and CI/CD.+ Prior
experience with disaster recovery exercises between data centers
involving applications as well as database servers.+ A working
knowledge of Jenkins, configuration management database (CMDB),
code packaging, Jira, Salesforce, ELK, Git Hub, AWS and basic Unix
commandsTo perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The
requirements listed above are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions._HealthEdge commits to building an environment
and culture that supports the diverse representation of our teams.
We aspire to have an inclusive workplace. We aspire to be a place
where all employees have the opportunity to belong, make an impact
and deliver excellent software and services to our
customers._**Geographic Responsibility:** While this role is based
out of our office located in Burlington, MA, you may live anywhere
in the U.S.**Type of Employment:** Full-time, permanent**FLSA
Classification (USA Only):** Exempt**Work Environment:** The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job:+ The employee is occasionally required to
move around the office. Specific vision abilities required by this
job include close vision, color vision, peripheral vision, depth
perception, and ability to adjust focus.+ Work across multiple time
zones in a hybrid or remote work environment.+ Long periods of time
sitting and/or standing in front of a computer using video
technology.+ May require travel dependent on company needs.The
above statements are intended to describe the general nature and
level of the job being performed by the individual(s) assigned to
this position. They are not intended to be an exhaustive list of
all duties, responsibilities, and skills required. HealthEdge
reserves the right to modify, add, or remove duties and to assign
other duties as necessary. In addition, reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions of this position. Candidates may be required to
go through pre-employment criminal background check.HealthEdge is
an equal opportunity employer. We are committed to workforce
diversity and actively encourage all qualified persons to seek
employment with us, including, but not limited to, racial and
ethnic minorities, women, veterans and persons with
disabilities.\#LI-Remote**Job Locations** _US-Remote_**ID**
_2023-1785_**Category** _Professional Services_**Position Type**
_Full-Time_HealthEdge provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
Keywords: HealthEdge Software Inc, Salem , Release Manager, Executive , Salem, Oregon
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