Senior Manager- Sales Operations- Work From Home

Company: C3CustomerContactChannels
Location: Salem
Posted on: November 17, 2021

Job Description:

Company Overview Join us on our mission to elevate customer experiences for people around the world.-- - As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today!Senior Manager Sales Operations - United States (EST workday) Primary Job Duties: Reporting to and operating as the right-hand to the Senior Director, Sales Operations and Demand Generation to ensure alignment in process and reporting across GEOs. Essential Duties and Responsibilities:Contracts and pricing coordination between key business units and stakeholders.Responsible for gaining insights from reporting of sales related data in an on-going effort to increase overall sales productivity. Assists the Sr. Director Sales Operations in developing, managing, strategizing and improving SalesOps processes based on the business intelligence, insights and direct communications with the organizationProject manage cross-functional initiatives for Sales Operations as neededAssist the Sr. Financial Analyst by ensuring they have access to the data necessary to perform their job dutiesCritically evaluates information gathered, and reconcile and identify gaps, uncover unmet business needs and work with the Business Analyst resource to ensure data is readily available.Leverage Reporting dashboard data to uncover sales insights that can be shared with leadership to drive change management opportunitiesClosely studies sales performance data to determine trends and uncover opportunities for improvement across the organizationReviews market intelligence reports and identifies areas of opportunity to be leveraged for demand and lead gen campaignsReporting of Sales Performance and Daily updates as needed to LeadershipAttends and participates in sales and marketing strategy meetingsPerforms weekly Pipeline calls to ensure accuracy of pipeline deals i.e., realistic staging/probability and provide highlights from the meeting that are notable for LeadershipWorks with the Content & Sales Enablement Manager to align on Sales Training NeedsProvides assistance with Account, Target and Opportunity Planning. Engage with Sr. Director Sales Operations to ensure seamless feedback loop regarding gaps for continuous improvement. Required Qualifications:4+ Years - Desired Market Area Experience: Sales Operations2+ Years - Desired Market Area Experience: Call Center / BPO1+ Years Experience Sales Operations Reporting and Analysis2+ Years Experience Salesforce CRM or SimilarExcellent verbal, writing, grammar, and communication skillsActive listening skills and good rapport builderDetail oriented, logical thought-process drivenHighly organized, flexible, and ability to multi-taskProficient in Microsoft ExcelExcellent Project Management SkillsIf you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Keywords: C3CustomerContactChannels, Salem , Senior Manager- Sales Operations- Work From Home, Executive , Salem, Oregon