Owner Relations Manager
Company: Meredith Lodging
Location: Lincoln City
Posted on: February 25, 2021
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Job Description:
Meredith Lodging is a family-owned company known for incredible
customer service and a positive work environment. Our people make
the difference! We're looking for the best and brightest to take
our business to the next level. If you have passion and expertise
in customer service our company may be the company for you.Position
DescriptionJob Title: Owner Relations ManagerReports to: Director
of OperationsPosition: Owner Relations DepartmentPurpose:Manage the
field operational teams that are responsible for maintaining the
relationship between the property owners and Meredith Lodging. Work
with the other department heads to create a symbiotic relationship
in taking care of the properties in the ML portfolio.Minimum
Eligibility Requirements:--- Growth-mindset--- Proactive team
player--- 3+ years of hospitality related experience--- 3+ years of
management related experience--- 3+ years of customer/owner
relations experience--- Basic understanding of property management
/ maintenance--- Bachelor degree or work equivalent--- Proficiency
in Excel and Word / Tech-savy--- Excellent written and oral
communication skillsSpecific Duties/Responsibilities:--- Understand
contracts and how they create the relationship with the owner---
Understand different personalities and how to work with them---
Build rapport with other departments and their managers---
Effectively sell Meredith Lodging services to owners--- Keeps
abreast of rental trends, statistics, and inform owner
accordingly--- Answer telephone calls and emails to company
standards--- Follow company standards of communication and delegate
tasks to appropriate team members--- Know how to motivate, coach,
and assist different personalities--- Coordinate the purchasing and
delivery of certain owner related items--- Be well organized and
detail oriented--- Follow up on completed job tasks--- Assist the
owner relations team as necessary--- Become familiar with the
properties--- Professional attire--- Ability to deal with difficult
clients and maintain composure under pressure--- Ability to sit at
a desk or be in the field as necessary--- Other duties as
assignedWorking Conditions:--- Holiday and weekends required---
Travel to various offices may be required--- Additional hours may
be required to fulfill job responsibilities--- Ability to sit at a
desk or be in the field as necessary--- Lifting boxes (50 lbs.)---
Sitting (up to 6-8 hours)Compensation Structure:-- SalariedJob
Type: Full-timeSalary: $48,000.00 to $52,000.00 /year plus bonus
potential after 90 days of employment
Keywords: Meredith Lodging, Salem , Owner Relations Manager, Executive , Lincoln City, Oregon
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