Customer Service Representative - State Farm Agent Team Member

Company: Amanda Kimber - State Farm Agent
Location: Happy Valley
Posted on: February 19, 2026

Job Description:

Job Description Job Description Benefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: As a proud Troutdale native and current Sandy resident, Im passionate about serving the community I call home. I graduated from Mt. Hood Community College and stay actively involved through local volunteer work and partnerships with businesses throughout Multnomah and Clackamas counties. Being part of this community and contributing to its growth is truly fulfillingand Im excited to welcome a new team member who shares that same spirit of service. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Kimber - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Keywords: Amanda Kimber - State Farm Agent, Salem , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Happy Valley, Oregon